Business Process Improvement Specialist

7 days ago


Singapore Helius Technologies Full time
Company Overview:
H elius Technologies is a leading provider of innovative solutions, dedicated to empowering businesses through strategic collaboration and cutting-edge technology. Our mission is to bridge the gap between business needs and technological capabilities, fostering growth and success for our clients.

Salary:
The compensation package offered by Helius Technologies is highly competitive, ensuring that our team members are rewarded for their expertise and dedication.

Job Description:
We are seeking an experienced Business Analyst to join our team. As a key member of our project delivery team, you will be responsible for gathering, analyzing, and documenting business requirements from stakeholders. Your ability to translate business needs into functional and technical specifications will be crucial in driving project success. Collaboration with development teams will ensure that business requirements are accurately implemented, while facilitating meetings and discussions will enable us to define project scope, objectives, and deliverables effectively. Additionally, you will conduct process analysis, gap analysis, and feasibility studies, creating and maintaining business process models, wireframes, and workflow diagrams. Developing and executing test cases to validate business requirements will also be a key responsibility, as well as identifying risks, dependencies, and proposing solutions to mitigate challenges. Finally, you will provide training and support to end-users on new systems or features, ensuring seamless adoption and utilization.

- Strong analytical thinking and problem-solving skills

- Proficiency in requirements gathering and process documentation

- Experience with JIRA, Confluence, Trello, or similar tools

- Strong understanding of SQL for data analysis (optional but preferred)

- Knowledge of Agile, Scrum, and Waterfall methodologies

- Experience with business process modeling (BPMN, UML)

- Familiarity with ERP, CRM, or enterprise-level applications is a plus

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