Academic Operations Coordinator

1 day ago

Singapore beBeeUndergraduate Full time $40,000 - $60,000
Job Title: Undergraduate Programme Support Specialist

About the Role:
The National University of Singapore is seeking a detail-oriented and organized individual to support the Assessment and Special Projects team in the smooth execution of examinations and administrative processes for the undergraduate programme(s) at the NUS Business School.

Key Responsibilities:
  • Examination Planning and Coordination:
Assist in planning, scheduling, and coordination of final examinations and invigilation duties each semester, including special terms. Assist examination logistics such as venue booking, preparation of exam materials, and coordination of necessary resources.

  • Student and Faculty Support:
Provide administrative support on invigilation matters, including communication with invigilators. Provide timely assistance and advice to students on examination-related matters, including policies, procedures, and scheduling.

  • Examination Results Processing and Follow-up:
Assist in processing examination results, including managing the award of academic prizes and medals. Support follow-up actions after the release of examination results, addressing queries and ensuring accurate record-keeping. Verify students' eligibility for graduation in accordance with academic requirements.

  • Curriculum and Special Projects:
Assist the Undergraduate Studies Office in implementing curriculum policies and related academic matters. Provide support for ad-hoc projects and new initiatives under the Undergraduate Programmes Office.

  • General Administration:
Carry out other administrative duties as assigned by the Deanery team or the Head of Undergraduate Studies.

Required Skills and Qualifications:
  • University degree in any discipline.
Preferably 1-2 years of relevant administrative or student services experience. Strong organisational skills with attention to detail. Ability to multi-task, work under pressure, and meet tight deadlines. Good understanding of undergraduate student policies and concerns (an advantage). Strong interpersonal, verbal, and written communication skills. Friendly, approachable, and team-oriented. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Some experience in supporting process improvements and familiarity with digital enabling tools. Adaptable, meticulous, and proactive in handling administrative processes.

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