Senior Change Management Specialist

3 weeks ago


Singapur, Singapore Singtel Full time
Empower Every Generation with Singtel

We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally.

Change Management & Communication Manager Role

This role is responsible for leading the change management and communication aspects of Platform Transformation. The ideal candidate will plan and execute communications and change management plans, engage senior stakeholders to manage comms, assess change readiness and plans, and work with business stakeholders to manage transitions and/or drive adoption.

Key Responsibilities
  • Drive Change Management and Communication in Platform Transformation's strategic projects, including adoption and communication lead for new portal project, change management and communication lead for new system project, and overall change management and communications for Platforms Transformation.
  • Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units' communication activities, and Leaders briefing.
  • Work with Enterprise Platforms and Transformation change agents in planning and execution of events, such as off-site and get-together.
  • Inject new ideas from time to time to ensure effective communication and engagement.
  • Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders.
Requirements
  • Bachelor Degree in Business or Philosophy or Communications.
  • Around 8-10 years of industry experience in Telco and ICT.
  • Experience in transformation change management.
  • Experience working across different cultures and geographies.
  • Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications.
  • Change management framework e.g. ADKAR.
  • Excellent corporate writing and storyboarding skills.
  • Ability to coordinate workshops / focus group sessions.


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