Programme Coordinator

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Title: Programme Coordinator

Nanyang Technological University (NTU) plays a pivotal role in promoting Continuing Education and Training (CET) and lifelong learning through its PACE Academy.

The Academy offers a diverse range of programmes and courses for working professionals, carefully curated from various disciplines and delivered via different learning platforms.

As an Assistant Manager, you will provide quality backend support through detailed planning, logistics, and coordination to ensure the smooth execution of our programmes.

Key Responsibilities:
  • Course Administration and Management
    • Monitor and process course applications from our Training Management System and update course information accordingly.
    • Prepare necessary documentation for internal and external trainers to ensure timely appointments.
    • Arrange all logistics for programme operations, ensuring their smooth and successful delivery.
    • Plan, recommend, brief, and organize manpower to facilitate on-site course operations, delivering timely services to customers.
    • Liaise with internal stakeholders to plan and execute programmes effectively.
    • Address queries from public and students regarding programmes and courses.
  • Post-Training Administration
    • Update course databases to maintain complete and collatable information.
    • Prepare evaluation reports after each course and issue e-certificates to participants.
    • Follow up on outstanding matters to ensure excellent customer service.
  • Ad Hoc Projects
    • Assist the Deputy Director on ad hoc projects, enhancing work productivity and efficiency.
    • Ensure compliance with relevant policies and regulations.

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