Luxury Hotel Concierge Experience
3 days ago
Company Overview:
BIDEFORD HOUSE PTE. LTD., a prestigious hospitality provider, is seeking an exceptional individual to join our team as a Concierge at COMO Orchard.
Salary: We offer a competitive salary of SGD 45,000 - SGD 60,000 per annum, commensurate with experience.
Job Description:
We are looking for a highly skilled and knowledgeable Concierge who can provide top-notch service to our guests. The ideal candidate will have a strong background in hospitality, excellent communication skills, and a passion for delivering exceptional experiences.
Responsibilities:
- Welcome guests professionally and create a warm first impression
- Handle guest queries and requests efficiently and politely
- Assist with luggage handling, including temporary storage and lost baggage
- Provide expert knowledge of the hotel and local area
- Stay up-to-date on local events and activities
- Ensure smooth traffic flow and provide door service
- Comply with Front Office systems and procedures
- Organize taxi services and assist with airport transfers
- Be familiar with emergency procedures and handle situations accordingly
- Identify and resolve problems in a professional manner
Requirements:
- Diploma in Hospitality (desired)
- Minimum 2 years of experience in Front Office or Concierge role in a luxury hotel environment
- Knowledgeable about city tours and excursions
- Possess excellent communication and interpersonal skills
Benefits:
We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package, including medical insurance and paid time off.
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