Client Relations Executive, South Asia Pacific

2 weeks ago


Singapur, Singapore Tiffany & Co. Full time
Job Summary

We are seeking a highly skilled Client Relations Executive to join our team in South Asia Pacific. As a key member of our client relations team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Develop and implement programs, strategies, and service support related to events, ensuring seamless execution and client satisfaction.
  • Collaborate with the Director of Client Relations & High Jewelry and department to schedule, manage, and track expenses, as well as oversee special projects.
  • Manage and distribute the South Asia Pacific Events calendar, ensuring timely and accurate information.
  • Support client gifting initiatives, working closely with vendors to ensure timely and effective execution.
  • Conduct research on new vendors, ideas, and trends within the industry, identifying opportunities for growth and improvement.
  • Manage event budgets, tracking spending and identifying risks and opportunities to ensure efficient and effective event execution.
  • Contribute to major event recaps, as well as event calendars and timelines, providing valuable insights and analysis.
  • Cross-functional partnerships to create 360 support plans, ensuring smooth logistics from planning stages to on-site event execution.
  • Provide support to local retail teams, communicating global directives, event element guidelines, and idea generation.
  • Compile and support the preparation of strategy decks, providing valuable insights and analysis.
Requirements
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, and Word).
  • Detail-oriented, organized, and excellent interpersonal skills.
  • Outstanding written and verbal communications skills.
  • Passion and creativity for client relationship building.
  • Ability to meet deadlines, work under pressure, and multi-task.
Preferred Qualifications
  • Luxury Retail Experience.
  • Written and spoken Mandarin.


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