Restaurant Operations Specialist
2 weeks ago
About Four Seasons Hotel Singapore
We are a world-class hotel operator dedicated to providing exceptional experiences for our guests. Our team members around the globe create unforgettable moments through their commitment to luxury with genuine heart.
We believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet with respect and kindness. Whether you work with us or stay with us, we aim to create lasting impressions that will stay with you for a lifetime.
As the world's leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. We provide a preferred address for business and leisure travelers, with highly personalized and anticipatory service that sets us apart from others.
Recent awards and honors include Top 10 'Singapore's Best Hotels' and Top 5 'Singapore's Best Hotel Spas' in Travel + Leisure's Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore.
About the Role
Rely on your expertise as an Assistant Restaurant Manager at Nobu Singapore to maintain exceptional service standards among team members, inspire engagement, oversee employee relations, facilitate communication, promote career growth opportunities, ensure compliance with wage and hour regulations, conduct training sessions, and address operational needs.
- Maintain a positive work environment while achieving company objectives.
- Ensure cleanliness and functionality of front-of-house equipment, manage employment performance appraisals, and address guest issues promptly.
- Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge.
- Foster open communication within the front-of-house team and oversee new hire onboarding and training.
- Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.
What You'll Bring
We're seeking an experienced individual with at least 4 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role. You should possess:
- Demonstrated F&B service and operations expertise with a strong emphasis on VIP customer service.
- Extensive problem-solving and innovative thinking skills, fostering a team-oriented management style with open communication.
- Administration knowledge in F&B operations and quality management, proficiency in Microsoft Office programs.
Salary: SGD 6,500 - 8,000 per month
Benefits
We offer:
- Career growth opportunities
- A unique and strong culture
- Best-in-industry training
- Complimentary stays at Four Seasons properties (based on availability)
- Paid holidays/vacation
- Dental and medical/life insurance
- Employee service awards/Birthday Gift
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurant
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