Financial Aid Operations Specialist

6 days ago


Singapore Singapore University of Social Sciences Full time
About Us
At the Singapore University of Social Sciences, we strive to bring education to all and provide equal opportunities for personal growth. We advocate for inclusivity and diversity in our learning environment.

The Role
This position will assist the Financial Aid Manager in planning administrative operations and structuring the department for effective team performance. Key responsibilities include supporting scholarships, sponsorships, and financial aid, as well as providing advisory services to prospective and existing students.

Key Responsibilities
• Support the planning and managing of scholarships, sponsorships, and financial aid
• Provide advisory services to prospective and existing students
• Develop and maintain an efficient system for automating manual processes within the department
• Work closely with the IT department to identify gaps and opportunities for automation

Requirements
• Degree holder with at least 2 years of working experience in customer service/administration
• Relevant qualifications in Information Technology (IT) or a related field, or relevant experience in implementing/managing systems automation
• Proficient in Microsoft Office
• Experience with automation tools such as UiPath or similar will be an added advantage

Benefits
We offer a competitive pay package, hybrid work arrangement, medical benefits, family care leaves, wellness & recreation activities, and career development opportunities through internal job postings and transfers.

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