Service Ambassador for Resident Support
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Service Ambassador for Resident Support at Aigle Security Pte Ltd.
Key Responsibilities:- Resident Assistance: As the primary point of contact, you will address inquiries, concerns, and requests promptly and effectively, ensuring the needs of our residents are met with efficiency and professionalism.
- Positive Interaction: Maintain a friendly and approachable demeanor while assisting residents, fostering a positive living environment.
- Transaction Handling: Securely manage cash transactions, adhering to company policies and ensuring accurate documentation.
- Administrative Support: Perform tasks such as data entry, filing, and record maintenance to support seamless operations.
- Team Collaboration: Work closely with colleagues to deliver outstanding customer service and ensure smooth operations.
- Time Management: Demonstrate effective multitasking skills to handle various responsibilities simultaneously.
- Documentation: Utilize Microsoft Office applications to create and maintain reports, spreadsheets, and other relevant documents.
- Relationship Building: Build positive relationships with residents and team members through strong interpersonal skills.
- Experience: 0-1 years in a customer service role is preferred.
- Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Interpersonal Skills: Strong ability to interact effectively with residents and team members.
- Customer Service: Commitment to providing exceptional customer service experiences.
- Time Management: Ability to manage time efficiently and handle multiple tasks.
- Administrative Skills: Basic knowledge of data entry and record-keeping.
- Communication: Excellent verbal and written communication skills.
Aigle Security Pte Ltd offers a positive work environment that values collaboration and customer satisfaction. We provide opportunities for learning and career advancement within the company, making it an ideal place for individuals who value growth and development.
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