Customer Service Ambassador for Residential Experience
4 weeks ago
Great World Serviced Apartments, a company under Allgreen Properties Ltd., offers an exciting opportunity to join their team as a Customer Service Ambassador. This role requires strong communication and interpersonal skills to provide exceptional customer service in a fast-paced environment.
Job DescriptionThis is a full-time position that involves working 5 days a week, including weekends and public holidays. Shift work may be required, with hours from 7:30am to 4:30pm or 1pm to 10pm. The successful candidate will have at least 2 years of experience in hotel, serviced apartments, or customer service roles.
The key responsibilities include:
- Administration duties: Tabulation of monthly birthday reports, sorting daily mails for residents.
- Front Office & Cashiering duties: Attend to resident check-in and check-out, handle cashier duties, prepare arrival and departure documentation, assist with keycard programming, and respond to resident inquiries.
- Resident Events and Children's Activities: Participate in brainstorming sessions, assist with event planning, execution, and participation.
- Facilities: Assist with daily inspections, report defects, clean the Starbucks self-serve kiosk, and book facilities for residents.
In addition to these duties, the candidate must possess excellent communication and problem-solving skills, be able to multitask, and work effectively in a team environment.
Required Skills and Qualifications- At least 2 years of experience in hotel, serviced apartments, or customer service roles.
- Minimum GCE 'O' Level or Diploma in Hospitality or Tourism.
- Ability to work 5 days a week, including weekends and public holidays.
- Shift work may be required (7:30am - 4:30pm or 1pm - 10pm).
$3,000 - $4,000 per month, depending on experience.
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