Luxury Residential Ambassador

3 days ago


Singapore W SINGAPORE SENTOSA COVE HOTEL Full time
About Us
W Singapore Sentosa Cove Hotel is a leading luxury hotel that offers an unparalleled experience to our guests. Our team is dedicated to providing exceptional service and creating unforgettable memories for every visitor.

About the Role
We are currently seeking a skilled Luxury Residential Ambassador to join our esteemed team. As a key member of our concierge department, you will be responsible for facilitating special requests and providing personalized services to our residents and guests.

Key Responsibilities:
- Facilitate airline reservations, ground transportation, dining reservations, spa and salon appointments, tickets to major events, accommodations, discount admissions, local area information and maps, and other services.
- Assist with the direction and supervision of moves by scheduling and monitoring elevator and lobby access.
- Ensure seamless communication with our residents and guests, responding to their queries and addressing their concerns in a timely manner.

Requirements:
- Minimum Diploma or equivalent in the Hospitality Industry
- At least 2 years of related experience in concierge, hospitality, or service.
- Possess excellent communication and interpersonal skills, with the ability to converse in a foreign language.
- Proficient in Microsoft Office software and internet.
- Possess a Class 3 Driving License.

What We Offer:
- A competitive salary of SGD $45,000 - SGD $60,000 per annum, commensurate with experience.
- Opportunities for career development and growth within our innovative W brand.
- A unique working environment with a dedicated team.
- Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis.

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