Luxury Ambassador
5 days ago
At Quantum Leap Career Consultancy PTE. LTD., we are committed to delivering exceptional client experiences across our luxury boutiques.
Salary and BenefitsThe estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.
Job DescriptionWe are seeking a Luxury Ambassador / Customer Experience Specialist to join our team at one of our high-end boutiques. As an ambassador of the brand, you will be responsible for upholding the brand image and providing exceptional client experiences throughout the entire client journey.
You will handle waiting time management by informing clients about approximate wait times, providing stock information, and sharing stories about the brand and boutique.
To ensure a smooth client flow and orientation, you will assess client needs and respond promptly and positively to any concerns they may have.
Key Responsibilities:- Uphold the brand image and provide exceptional client experiences
- Manage waiting times, provide stock information, and share brand stories
- Assess client needs and respond to concerns in a timely and professional manner
We are looking for individuals with strong team spirit, excellent communication skills in English and Mandarin, and digital savvy abilities.
Candidates should also possess excellent service skills, flexibility, and a customer-focused approach.
- Strong team spirit
- Excellent communication in English and Mandarin
- Digitally savvy and organized
- Excellent service and client-focused
- Flexible and proactive
As a Luxury Ambassador / Customer Experience Specialist, you can expect a dynamic and fast-paced work environment with opportunities for growth and development.
OthersPlease note that the salary range provided is an estimate and may vary based on individual experience and qualifications.
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