![HSBC](https://media.trabajo.org/img/noimg.jpg)
Senior Premier Wealth Relationship Manager
4 weeks ago
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Onshore).
Principal Responsibilities
- Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
- Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
- Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
- Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
- Provide premier clients with regular market updates, endeavoring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
- Provide financial planning and advisory services aligning to clients’ needs and investment profile
- Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
- Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
- Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
- Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
- Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
- Deals with most problems independently and has some latitude to solve complex problems
- Ensure that KYC/AML and other compliance norms are strictly adhere to
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
- Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
- Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
- Meet SLAs for all processes where applicable
- Improve customer experience by collating customer feedback, identifying deficiencies in any area eg. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
- Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
- Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback
- Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
- Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss
- The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
- Strong understanding of financial markets and investment products
- Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
- Highly driven and possess the ability to succeed within a challenging environment
- Outgoing disposition, well-equipped with good communication and interpersonal skills
- Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
- Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs
To be considered for this role, the relevant rights to work in Singapore is required.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
5k2024RMSG
-
Premier Wealth Relationship Manager
4 weeks ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Senior Premier Relationship Manager
4 weeks ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Premier Relationship Manager
4 weeks ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Premier Relationship Manager
2 weeks ago
Singapore Ambition Full timeKey Responsibilities: Active acquisition and prospecting of new Premier Banking Onshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals. Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets. Manage the relationships with new and existing...
-
Premier Elite Associate Director
2 weeks ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Associate Director, Premier Elite
2 days ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Associate Director, Premier Elite
2 weeks ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Premier Service Manager
23 hours ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Singapore OCBC Full timeWhy join Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business needs. Our employees are the architects that make this all possible;...
-
Assistant Relationship Manager
6 days ago
Singapore Talentvis Singapore Pte. Ltd. Full timeAbout the Company: Join a prestigious and forward-thinking financial institution renowned for its commitment to delivering exceptional private wealth management services to high-net-worth individuals. Our client prides itself on fostering long-lasting relationships built on trust, personalized service, and a deep understanding of clients’ financial...
-
Wealth Banking Relationship Manager
7 days ago
Singapore United Overseas Bank Full timeWealth Banking Relationship Manager Posting Date: 3 Sep 2024 Location: Singapore, SG Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in...
-
AVP, Premier Elite Service Manager
4 weeks ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Relationship Manager
1 week ago
Singapore Fargo Wealth Group Limited Full time**Key Responsibilities:** 1. **Client Relationship Management:** - Develop, manage, and nurture strong relationships with HNW and UHNW clients across the Asia market. - Act as the primary point of contact, offering personalized financial and investment advice. - Conduct regular portfolio reviews and meetings to ensure alignment with clients'...
-
Wealth Management Associate
2 months ago
Singapore Credence JLG Full timeProvide premier clients with market updates, understand our clients' financial needs, and recommend appropriate wealth management solutions accordingly.Build strong relationship with clients, to cultivate, deepen and delight the relationship.Strong support system and guidance throughout the career from Team Managers to ensure successful completion of the...
-
Wealth Relationship Manager
1 month ago
Singapore Ying Tai Full timeAs a Wealth Relationship Manager, your roles & responsibilities will include:Actively acquire and prospect new customers.Strong networking and communication skills to hunt and grow customers in respective market.Develop and strengthen client relationships in accordance with relevant business goals.Manage the relationships with new and existing affluent...
-
Wealth Relationship Manager
1 month ago
Singapore Ying Tai Full timeAs a Wealth Relationship Manager, your roles & responsibilities will include: Actively acquire and prospect new customers. Strong networking and communication skills to hunt and grow customers in respective market. Develop and strengthen client relationships in accordance with relevant business goals. Manage the relationships with new and existing affluent...
-
Singapore United Overseas Bank Full timeManager/ AVP, Wealth Banking Relationship Manager Posting Date: 18 Jul 2024 Location: Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
-
Singapore United Overseas Bank Full timeManager/ AVP, Wealth Banking Relationship Manager Posting Date: 16 Aug 2024 Location: Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
-
Wealth Management Associate
2 months ago
Singapore Credence JLG Full timeProvide premier clients with market updates, understand our clients’ financial needs, and recommend appropriate wealth management solutions accordingly. Build strong relationship with clients, to cultivate, deepen and delight the relationship. Strong support system and guidance throughout the career from Team Managers to ensure successful completion of...