Analyst/ Associate, Credit Operations, Consumer banking Group Operations

2 months ago


Singapore DBS Bank Limited Full time
Responsibilities
  • 1. Perform processing of record creation and system updating in Bank's operating systems relating to Secured Loans
    2. Process disbursement & fee payments relating to Secured Loans
    3. Prepare payment instructions/advice & notification letters to customers
    4. Review & update system reports on daily, weekly and monthly basis
    5. Filing of source reports & media and arrange archival
    6. Handle customer / lawyer's enquiries
    7. Assist in audit preparation, UAT, system enhancement etc
    8. Manage adhoc project assigned by Team Manager / Supervisor
    9. Ensure all requests are processed within specified Service standard, timely and accurately
    10. To highlight any discrepancy / deviation to the Team Manager/ Supervisor.
    11. To ensure high quality level in services delivery
    12. Support the Team Manager/Supervisor to ensure the smooth operation of the team /department
    13. Assist Team Manager / Supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk
Requirements

1. Business and Finance, Business Administration, Operations Management or related disciplines preferred

2. Minimum 2 years of relevant experience in financial institutions, either in Credit Operations or Secured Loans

3. Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery

4. Strong analytical, systemic, and problem-solving skills with ability to deep diving into issues & details

5. Good organizational skills with demonstrated ability in managing event/project

6. Good communication and presentation skills

7. Knowledge of Process Improvement Toolkit and metrics/measurement

8. Good understanding of operational risks.

9. Meticulous with eye for details Flexibility and ability to multi-task and take on different types of roles and

activities at the same time.

10. Proficient in Microsoft Office especially in Advanced Microsoft Excel & Microsoft PowerPoint



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