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Sales and Retention Consultant

3 months ago

Singapore HSBC Full time
Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Sales and Retention Consultant.

Principal Responsibilities
  • Engage new and existing customers via non face-to-face channels on their loan and credit card needs
  • Identify and recommend the best loan and cards arrangement base on customer needs
  • Supported by digital journeys, to assist customer to complete the application and onboarding process
  • Deliver consistent and best-in-class customer service
  • Meet HSBC compliance and control standards
Requirements
  • Excellent communication skills
  • Highly motivated individuals who are target-driven and disciplined
  • Possesses initiative and able to work independently
  • Pleasant, optimistic and able to build rapport with customers quickly
  • Basic computing skills like Microsoft word, Excel etc
  • Prior sales experience would be advantageous but not essential
To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.