Premier Banking Centre Manager
3 weeks ago
As a Premier Banking Centre Manager, your roles & responsibilities will include:
- Implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery
- Ensure that RMs adhere to the Bank's Premier Banking marketing guidelines.
- Manage operations risk and ensure that the Bank's operational standards and requirements are adhered to.
- Adhere to all bank's compliance standards.
- Contribute to the bottom line of Premier Banking Onshore through the accomplishment of profit and growth targets.
- Mentor and inspire team members to achieve full potential in sales and service excellence.
- Provide coaching & motivation to staff to optimise financial contribution to the Premier Banking segment.
Qualifications
- At least 6 years' experience in the banking and financial services industry with a strong track record in financial product sales
- Good track record in effective team management
- University degree
- Strong interpersonal, communication and analytical skills.
- Able to communicate effectively with Mandarin speaking customers.
- Effective management skills with strong leadership qualities
- Possess initiative, drive and ability to work independently as well as in a team
- It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.
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