Customer Relationship Consultant
1 week ago
Responsibilities
- Handle incoming inquiries and respond to emails and messages from diverse family groups.  
- Deeply understand family needs and provide thoughtful, tailored solutions.  
- Maintain client records and follow up on issue resolution.  
- Proactively analyze client feedback and propose improvement strategies.  
- Actively promote company-organized events or programs for clients.  
What We Expect from You
- Prior experience in customer service or sales is preferred.  
- Excellent communication and coordination skills; fluency in Mandarin and dialect is a plus to effectively communicate with Mandarin-speaking clients.
- Patience and attention to detail in addressing client needs.  
- Strong analytical and problem-solving abilities.  
- A confident, proactive, and determined personality.  
What We Offer
- Comprehensive professional training.  
- Competitive compensation package, including bonuses and performance-based incentives.  
- Flexible working hours.  
- Opportunities for career advancement and skill development.  
- Overseas travel rewards.
Singapore or PR may apply. Diploma and above is preferred.
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