Customer Relationship Consultant

3 weeks ago


Singapore I-F-A Full time

Responsibilities
- Handle incoming inquiries and respond to emails and messages from diverse family groups.
- Deeply understand family needs and provide thoughtful, tailored solutions.
- Maintain client records and follow up on issue resolution.
- Proactively analyze client feedback and propose improvement strategies.
- Actively promote company-organized events or programs for clients.

What We Expect from You
- Prior experience in customer service or sales is preferred.
- Excellent communication and coordination skills; fluency in Mandarin and dialect is a plus to effectively communicate with Mandarin-speaking clients.
- Patience and attention to detail in addressing client needs.
- Strong analytical and problem-solving abilities.
- A confident, proactive, and determined personality.

What We Offer
- Comprehensive professional training.
- Competitive compensation package, including bonuses and performance-based incentives.
- Flexible working hours.
- Opportunities for career advancement and skill development.
- Overseas travel rewards.

Singapore or PR may apply. Diploma and above is preferred.



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