Account Manager

4 weeks ago


Singapore DCI Consultants Pte Ltd Full time
Job Description

The Account Manager will be the liaison between the sales / operations / presales teams and business clients to ensure the business growth and customer satisfaction. The incumbent will be responsible to penetrate new sectors to create more enterprise accounts, address clients' needs proactively and facilitate the sale processes from the beginning to closure.

The incumbent will showcase excellent communication and negotiation skills to contribute to increased sales and maintain clients' relationship at a high standard. The objective is to source and transform opportunities to long term profitable relationships based on trust and mutual satisfaction.

Cultivate, maintain and grow relationships with new and established accounts that will increase business and ensure excellent client relations
Prepare customer proposals, reply to tenders, RFQs, etc. in close coordination with the Service Delivery / Project Managers
Prepare presales materials such as capabilities brochures, presentation materials and support sales team in keeping a record of proposals and continuous tracking of project deliveries
Assist sales team in sales forecasting and pipeline management
Good understanding of the project execution and delivery processes with strong ability to grasp clients' requirements, conduct gathering of requirements and analysis, and prepare functional requirements and services requirements' specification documents
Drive sales to meet revenue targets by penetrating new markets and bringing in new customer accounts
Prepare and deliver sales presentations that address the client's needs and lead to sales growth
Conduct prospecting, cold calling, qualifying customers, making presentations, preparing proposals, following up and handling objections, closing sales and maintaining good relationship with the customers
Submit to management all required sales and generate reports in a timely manner
Any other ad-hoc duties as required or assigned

Job Requirements

Bachelor Degree in Business Administration, Marketing or other relevant disciplines
At least 6 years of experience in IT industry, with at least 4 years' experience in Sales that is related to services
Experience in Services Sales with tender and bidding participation
Ability to perform account management, relationship building with new and dormant accounts and account maintenance duties

Ability to work well with co-workers
Excellent interpersonal, communication and negotiation skills, both written and presentation
Possess analytical and problem solving skills
Self-motivated and pro-active in identifying new opportunities on the accounts
Effective time management is a pre-requisite

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

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