Customer Experience Designer

3 weeks ago


Singapore Randstad Pte Ltd Full time

Customer Experience Designer (UI/UX)

about the company

Our client is a global leader in the consumer electronics sector. Having been in operations for decades and with a strong presence in the market, the organization is committed to delivering top-notch, dependable solutions to meet the global demand. With operations spanning manufacturing, sales, and distribution across the globe, it competes fiercely by integrating cutting-edge technologies such as smart connectivity and energy efficiency, cementing its reputation as a leading player in the consumer appliance industry.

about the job / manager

We are currently looking to hire a Customer Experience Designer (UI/UX) to join the team You will be responsible for the development and implementation of digital resources and content strategies. Your collaboration with teams at various levels-global, regional, and local-will be essential for ensuring clear and impactful communication across all consumer touchpoints.

Responsibilities:

  • Streamline the process of adapting creative content quickly and delivering it on time.
  • Improve product content to guide customers through their decision-making process, working closely with global and regional teams.
  • Monitor online customer experiences and use data to find areas for improvement.
  • Create reports on how well the content and products are performing and utilizing the data to make decisions.
  • Collaborate with the ecommerce team to optimize templates and content for improved conversion rate optimization (CRO).
  • Track content usage, reach, and impact by monitoring key performance indicators (KPIs) and reviewing competitor content and market trends to ensure optimized and leading-edge content.
  • Ad-hoc duties as assigned.

skills and experience required

  • You should have prior experience in UI / UX and be familiar working with e-commerce platforms
  • Ability to analyze problems and demonstrate critical thinking
  • Excellent coordination and organizational skills
  • Able to work independently and function in a dynamic working environment

If you feel you are the right person for the job, I'd love to hear from you Please hit the apply button directly.

(EA: 94C3609 / R1654425)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.


  • UXUI Designer

    7 days ago


    Singapore User Experience Researchers Pte. Ltd. Full time

    RESPONSIBILITIES:Collaborate with design and development team to define and implement innovative solutions for the product direction, visuals and user experience.Work closely with UX/UI design team to create compelling user experiences on mobile apps and websites.Conduct user research and evaluate user feedback.Liaise with the stakeholders to make effective...

  • UXUI Designer

    4 weeks ago


    Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time

    Roles & ResponsibilitiesRESPONSIBILITIES: Collaborate with design and development team to define and implement innovative solutions for the product direction, visuals and user experience. Work closely with UX/UI design team to create compelling user experiences on mobile apps and websites. Conduct user research and evaluate user feedback. Liaise with the...

  • Graphic Designer

    3 hours ago


    Singapore EXPERIENCE MATTERS PTE. LTD. Full time

    Roles & ResponsibilitiesExperience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, we have been the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Our work with Fortune Global 500 companies takes them...

  • 3D Designer

    3 weeks ago


    Singapore Experience Matters Pte. Ltd. Full time

    3D DesignerExperience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, we have been the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Our work with Fortune Global 500 companies takes them around the globe,...

  • Graphic Designer

    3 weeks ago


    Singapore Experience Matters Pte. Ltd. Full time

    Experience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, we have been the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Our work with Fortune Global 500 companies takes them around the globe, creating...

  • UX Designer

    1 week ago


    Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Lead and conduct user research activities to understand users' goals, behaviour and needs Develop models of your users based on research findings, as well as models for other domain factors Define context scenarios and tell stories about ideal user experiences the team wants to achieve Describe product or system...


  • Singapore Shopline Full time

    About Shopline SHOPLINE is Asia\xe2\x80\x99s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We\xe2\x80\x99re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy...


  • Singapore Shopline Full time

    About Shopline SHOPLINE is Asia\xe2\x80\x99s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We\xe2\x80\x99re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation,...

  • UX Designer

    5 days ago


    Singapore User Experience Researchers Pte. Ltd. Full time

    Job DescriptionLead and conduct user research activities to understand users' goals, behaviour and needsDevelop models of your users based on research findings, as well as models for other domain factorsDefine context scenarios and tell stories about ideal user experiences the team wants to achieveDescribe product or system capabilities and requirements that...


  • Singapore Sunday Staples Pte. Ltd. Full time

    Be the face of Sunday StaplesSunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other accessories, making it a...


  • Singapore SUNDAY STAPLES PTE. LTD. Full time

    Roles & ResponsibilitiesBe the face of Sunday StaplesSunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other...

  • Customer Journey

    17 hours ago


    Singapore AIA SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesFIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that...


  • Singapore SCENT JOURNER PTE. LTD. Full time

    Roles & ResponsibilitiesDuration: September 2024 - February 2025 (6 months)Job Description:We are seeking a talented and creative Visual Communication & Experience Design Intern to join our team. The ideal candidate should have interest for niche fragrances. As an intern, your main responsibility will be to enhance the consumer experience visually, both...


  • Singapore TAK PRODUCTS & SERVICES PTE. LTD. Full time

    Job Description: Customer experience: Providing customers the best showroom tour experience possible Customer journey: Attend to showroom visitors to provide intuitive and enjoyable viewing, maintain showroom pristine condition at all times Customer relationship: Build and maintain relationship while sharing product information Customer feedback: Be...


  • Singapore Scent Journer Pte. Ltd. Full time

    Duration: September 2024 - February 2025 (6 months)Job Description:We are seeking a talented and creative Visual Communication & Experience Design Intern to join our team. The ideal candidate should have interest for niche fragrances. As an intern, your main responsibility will be to enhance the consumer experience visually, both online and offline, by...


  • Singapore ASUS GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesPurpose of Position:User Experience designers will create and design the next-generation of ASUS computing experience. Designer will support the team from concept through completion in whole UX process- experts in making strategic design and user-experience decisions to facilitate the company’s product vision. This includes...


  • Singapore Asus Global Pte. Ltd. Full time

    Purpose of Position:User Experience designers will create and design the next-generation of ASUS computing experience. Designer will support the team from concept through completion in whole UX process- experts in making strategic design and user-experience decisions to facilitate the company's product vision. This includes researching, wire framing and...

  • Research Engineer

    3 weeks ago


    Singapore National University of Singapore Full time

    The RoleSIA-NUS Digital Aviation Lab at the National University of Singapore (NUS) offers an exciting opportunity for a highly motivated Research Engineer in Work Package 4.The work package focuses on developing innovations in the following key strategic areas related to passengers' inflight experience, mainly in Enhancements to SIA's Cabin Seat Product...


  • Singapore Shopee Full time

    Job Description:Deep-dive into the pain points in the logistics customer experience journey for both sellers and buyers across all markets in Southeast AsiaQuantify and track metrics related to logistics-related customer satisfaction, feedback, and issue resolutionEvaluate improvement initiatives both quantitatively and qualitatively using sound data and...

  • Developer/Analyst

    3 weeks ago


    Singapore Customer Capital Consulting Pte. Ltd. Full time

    Responsibilities:As a developer/analyst, you will the part of the team in delivering value-adding and effective Microsoft CRM and PowerApp applications for our government and enterprise clients.You will play an important role in:You will be responsible for application development, implementation, customer training, support and maintenance for both on-premise...