Customer Experience Designer
3 weeks ago
Customer Experience Designer (UI/UX)
about the company
Our client is a global leader in the consumer electronics sector. Having been in operations for decades and with a strong presence in the market, the organization is committed to delivering top-notch, dependable solutions to meet the global demand. With operations spanning manufacturing, sales, and distribution across the globe, it competes fiercely by integrating cutting-edge technologies such as smart connectivity and energy efficiency, cementing its reputation as a leading player in the consumer appliance industry.
about the job / manager
We are currently looking to hire a Customer Experience Designer (UI/UX) to join the team You will be responsible for the development and implementation of digital resources and content strategies. Your collaboration with teams at various levels-global, regional, and local-will be essential for ensuring clear and impactful communication across all consumer touchpoints.
Responsibilities:
- Streamline the process of adapting creative content quickly and delivering it on time.
- Improve product content to guide customers through their decision-making process, working closely with global and regional teams.
- Monitor online customer experiences and use data to find areas for improvement.
- Create reports on how well the content and products are performing and utilizing the data to make decisions.
- Collaborate with the ecommerce team to optimize templates and content for improved conversion rate optimization (CRO).
- Track content usage, reach, and impact by monitoring key performance indicators (KPIs) and reviewing competitor content and market trends to ensure optimized and leading-edge content.
- Ad-hoc duties as assigned.
skills and experience required
- You should have prior experience in UI / UX and be familiar working with e-commerce platforms
- Ability to analyze problems and demonstrate critical thinking
- Excellent coordination and organizational skills
- Able to work independently and function in a dynamic working environment
If you feel you are the right person for the job, I'd love to hear from you Please hit the apply button directly.
(EA: 94C3609 / R1654425)
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
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