Service Delivery Engineer/Manager

4 weeks ago


Singapore Star Career Consulting Pte. Ltd. Full time

Service Delivery Engineer / Manager

Responsibilities:

. Manage the performance of services and ensure that Service Levels are met.

. Engaging the customer and/or vendors to ensure the smooth delivery of services when required

. Communicate and liasing with clients, stakeholders and vendors.

. Provide Service Performance Reports to clients

. Leading and mentoring team members to ensure optimum operations of the System Infrastructureto meet the SLA.

. Do trending of the equipment failure and provides feedback to QA on products quality.

. Keep track of the equipment obsolete and prepare/updates service checklist.

. Ensure adequate and continuous flow of equipment to support and meet downtime of system.

Monitor of EOL/EOS of equipment installed

Requirements:

. Good communication skills, keen to learn and a team player

. Experience with contract and vendor management

. Ability to work independently, plan and provide system solution and troubleshooting

. Ability to manage stakeholders and vendors

. Knowledge of infrastructure, security access system is an added advantage

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin

.Only shortlisted candidate will be notified.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD (EA License: 20C0353)



  • Singapore Star Career Consulting Pte. Ltd. Full time

    Service Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:Good in Managing service delivery budgets,...


  • Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesService Delivery Engineer / ManagerResponsibilities:• Manage the performance of services and ensure that Service Levels are met.• Engaging the customer and/or vendors to ensure the smooth delivery of services when required• Communicate and liasing with clients, stakeholders and vendors.• Provide Service Performance Reports to...


  • Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities• Bachelor’s Degree in computer science or computer engineering• 5+ years of experience in IT Operations or Software Engineering• Must have experience in Excel / Power BI• ITIL certification• Good to have banking Industry experience• Strong critical thinker with problem solving aptitude.• Good written and oral...


  • Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesService Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in Managing...


  • Singapore WIZ TECHNOLOGIES (S) PTE. LTD. Full time

    Roles & ResponsibilitiesService Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role...


  • Singapore Wiz Technologies (s) Pte. Ltd. Full time

    Service Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user...


  • Singapore Thakral One Pte Ltd Full time

      Engage closely with our sales teams (Account Managers and Solutions Engineers) to develop strong customer relationships and grow the Cloudera Professional Services business Define, scope and sell our professional services portfolio Prepare Statements of Work or Change Orders for review by Cloudera legal and deal desk Lead the services engagement with our...

  • Project Manager

    2 days ago


    Singapore ANTLABS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Join the Project Management Office and assists in the establishment PMO roles and responsibilities, as well as operating model. Handle overall project monitoring and reporting. Set standards and operational structure for Project Management. Manage, train and nature a team of project managers for projects. ...


  • Singapore HITACHI SYSTEMS NETWORK TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesGeneral Descriptions Oversee the end-to-end delivery of IT services, ensuring compliance with ITIL best practices and Agile methodologies. Develop and maintain service level agreements (SLAs) with customers, and consistently monitor service performance against agreed-upon metrics. Collaborate with cross-functional teams to...


  • Singapore Hitachi Systems Network Technologies Pte. Ltd. Full time

    General DescriptionsOversee the end-to-end delivery of IT services, ensuring compliance with ITIL best practices and Agile methodologies.Develop and maintain service level agreements (SLAs) with customers, and consistently monitor service performance against agreed-upon metrics. Collaborate with cross-functional teams to identify service improvement...


  • Singapore R SYSTEMS (SINGAPORE) PTE LIMITED Full time

    Roles & ResponsibilitiesService Delivery Management:Oversee all projects in your Squad to ensure “deliver the best quality with the best service”.Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects.Develop, manage, and improve stakeholder relations – both...


  • Singapore Star Career Consulting Pte. Ltd. Full time

    Service Delivery Manager (Mobile Cellular)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:Good in Managing service delivery budgets,...


  • Singapore THALES SOLUTIONS ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Summary:The Technical Project Manager, or known as Engineering Delivery Manager within Thales, is responsible for leading his team to the completion of engineering tasks within committed budgets, schedules, quality and performance for successful bids and projects delivery. He coordinates and monitors the implementation of all...


  • Singapore ESCO PTE. LTD. Full time

    Roles & ResponsibilitiesThe Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities: Maintaining positive relationships with customers Coordinate with EU and Acct Manager to ensure all Post Sales expectations are in line Coordinate with service team and Account Manager to ensure all information is...


  • Singapore Erp21 Pte Ltd Full time

    Overview of RoleTo lead, manage, and drive the Operations/Projects for each of the Company's Managed Services outsourcing client assigned.. Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company's obligations are issues escalated and prioritized.ResponsibilitiesResponsible for managing all aspects of day-to-day Service...


  • Singapore CAPGEMINI SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesRequired Qualification & Experience: Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management. Experience in managing application support project Exposure in support framework like ITIL process methodology. Good understanding on Incident Management, Change Management & Problem...


  • Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesService Delivery Manager (Biometrics, Data Centre)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in...


  • Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesService Delivery Manager (Mobile Cellular)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in Managing...


  • Singapore Esco Pte. Ltd. Full time

    The Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities:Maintaining positive relationships with customersCoordinate with EU and Acct Manager to ensure all Post Sales expectations are in lineCoordinate with service team and Account Manager to ensure all information is provided. If not all...


  • Singapore St Engineering Advanced Networks & Sensors Pte. Ltd. Full time

    About ST EngineeringST Engineeringis a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart...