API Technical Consultant
3 weeks ago
Salt is hiring API Technical Consultant for a Social Media client for 6 months & renewable contract role. You will be the key service point of contact for the day-to-day issue management and prevention of all the major API Developers integration issues across the multiple products.
What you'll do:
- Manage technical and product issues for customers building on APIs, delivering the highest level of customer satisfaction.
- Serve as the primary technical point of contact for multiple business products.
- Guide our partners and clients to successful integrations with client APIs and Marketing solutions through deep technical collaboration and a focus on delivering business success.
- Work closely with internal product and program managers to understand how clients can best use our APIs to further drive performance of their business metrics.
- Conduct high-impact services including customized product training, product reviews, feature request prioritization, and on-site visits
- Become an expert in the Ads API, Graph API, our products, and your customers to provide effective operational and technical consultation
What you'll need:
- Relevant years of working experience, at least 4+ years
- Technical Support on API (can read/write scripts, debug and troubleshoot)
- 40% support of the work in solving partner's issues via tickets and 60% on product integrations like finding insights, helping partners integrate using our APIs, Debugging, troubleshooting.
If this role sounds like your ideal job move, please do reach out Jaya at alternatively you may apply via the system.
CEI No: R1659595 / EA No: 07C3147
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