District Manager

2 weeks ago


Singapore Mx Caterers (asia) Pte. Ltd. Full time

Summary of essential job functions

  • manage store operations
  • lead and supervise a team of Assistant Managers, Supervisors and Crew
  • ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
  • maintain guidelines of food preparation to ensure that desired quality and standards are achieved
  • coach staff in providing excellent service experience to all customers
  • handle all customer queries and feedback in a professional and timely manner
  • ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
  • ensure that policies and standard operating procedures are strictly adhered to
  • handle selection and recruitment of staff
  • monitor work performance of all staff and enforce discipline when necessary
  • ensure on-the-job training is conducted for all staff
  • check on supplier operations and provide feedback to the Supply Chain Department if necessary

Minimum requirements

  • GCE 'O' level
  • at least five years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantagee
  • a natural leader, highly communicative to lead and motivate staff
  • quality-driven with good understanding of local food and beverage trends
  • trained eye for detail and customer-centric
  • ability to work in a fast-paced environment


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