District Manager

2 weeks ago

Singapore Skechers Singapore Pte. Ltd. Full time

Job Responsibilities

  • Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
  • Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store operations.

Key Performance Indicators (KPIs)

  • Execute retail operating procedures policies and control while ensuring retail excellence.
  • Achieve compliance with given statutory and corporate affairs requirements as appropriate.
  • Assist in executing promotion/marketing plans and opportunities to deliver sales and profitability targets.
  • Ensure delivery of 100% customer satisfaction.
  • Achieve district target set by the Management.
  • Ensure overall stock loss is maintained below 0.5%.
  • Achieve and conversion metrics as per Company benchmark.

General Duties

  • Ensure consistency and compliance of Skechers operating and service standards, policies, and procedures.
  • Ensure high standards of store operations are met at all times, providing consumers with a high-quality shopping and brand experience.
  • Work closely with Merchandising Team in stock allocation and planning.
  • Achieve an overall stock turn as per company target.
  • Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats.
  • Loss prevention a key operational discipline.
  • Managing all outlets budgets and ensuring that each store operates within the budget.
  • Monitoring each store's P&L reports.
  • Addressing operational problems that arise.

Specific Duties

Marketing and Visual Merchandising:

  • Ensure Retail Marketing plans are executed seasonally â€' aligned with brand marketing plans.
  • Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed.

Store Visits:

  • Ensure store visits are done consistently and take corrective measures if needed for business growth.
  • Prepare store visit checklist reports for weekly review with the Retail / Store Operations Manager.

Expense Control

  • Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.

Leadership - Proposing Decision and Actions

  • Develop a team of Store Managers / Trainee Managers capable of executing store sales & marketing strategies and meeting financial objectives.
  • Build succession plan through effective hiring, development, training and staff retention program.
  • Support and guide direct reports in solving cross-functions and people-related issues.
  • Any other ad hoc duties assigned.

Requirements

  • Candidate with at least a Diploma or Degree preferred.
  • At least 5 years of working experience in the related Retail / Footwear / Fashion industry and a minimum of 3 years of people management experience.
  • Passion in customer service and a strong communicator
  • Strong organization skills, analytical and detail-oriented
  • Strong application of MS Excel preferred and other office software.
  • Fast-pace, hands-on work style
  • Comfortable to work beyond office hours and weekends/Public Holidays to manage stores activities.

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