Onsite Engagement Manager

2 weeks ago

Singapore Capgemini Singapore Pte. Ltd. Full time

- Work closely with project sponsor/ PM, cross- functional teams, to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.

- First point of contact for all delivery related issues

- Works closely with the Workstream leads from SMBC and JRI for delivery related topics.

- Work with Project PM to drive Project Plan to successful implementation.

- Manage program and project teams for optimal results, and coordinate and delegate cross-project initiatives.

- Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.

- Work with other Project PM to identify risks and opportunities across multiple projects within the program.

- Responsible for creating and managing to project governance protocols.

- Responsible for ensuring resource requirements support execution of the project plan.

- Conduct weekly governance meetings.

- Develop and agree on milestone acceptance criteria in collaboration with offshore engagement manager.

- Monitor status and completion of Kick off activities on schedule, and so as to meet the goal.

- Analyse, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.

- Responsible for delivery of program from onshore and offshore (supported by offshore engagement manager)

- Acts as the key point of contact for project delivery and fulfillment of the identified demands in timely manner.

- Responsible for the day-to-day delivery of workstreams

. Communication:

- Act as a liaison between English-speaking teams in Singapore and Japanese-speaking teams in client SG Office, facilitating effective communication and understanding.

- Lead at monthly governance meetings with CIO, provide delivery updates and fostering a cohesive project environment.

. Stakeholder Management

- Cultivate strong relationships with Regional IT leaders in Singapore and collaborate closely with the global headquarters in Tokyo.

- Provide regular project updates to leadership, ensuring a unified understanding of project progress.

- Coordinate efforts with global teams to leverage resources and expertise effectively.

. Risk Management:

- Identify potential risks and issues related to projects within the Asia-Pacific region and coordinate with global teams to address challenges.

- Proactively communicate and work towards solutions to keep projects on track and within scope.

. Quality Assurance

- Ensure that project deliverables meet quality standards and align with regional and global project requirements.

- Conduct thorough reviews of documentation and project artifacts in both languages to maintain consistency.

. Continuous Improvement:

- Evaluate project processes and outcomes in the context of both regional and global perspectives.

- Implement best practices and lessons learned from projects in the Asia-Pacific region to enhance global project initiatives.

. Reqts

- Fluent in both English and Japanese, with excellent written and verbal communication skills in both languages.

- Proven experience as a Project/ Delivery Manager, preferably in the FS IT sector, with a focus on regional and global projects.

- Strong understanding of project management methodologies and tools applicable to both regional and global contexts.

- Cultural sensitivity and ability to navigate diverse work environments, particularly in the Asia-Pacific region.

- Excellent interpersonal and collaboration skills, especially in a multicultural setting.

- Detail-oriented with a focus on delivering high-quality results.

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