Customer Relations Officer

3 weeks ago


Singapore Borneo Motors (singapore) Pte. Ltd. Full time

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

. Work with all stakeholders to assist in maintaining high level of customer experience standards

. Answer or make calls to customers to learn about and address their needs, complaints, or other issues with products and/or services

. Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel valued

. Provide excellent and consistent level of customer service

. Making sales or recommendations for products or services that may better suit client needs

. Key role involves performing outbound calls to existing customers to remind customers of their upcoming vehicle maintenance and invite customers to book their appointments early

Job Requirements

. Preferably with a Diploma in Commerce or relevant field

. At least 2 years of relevant experience as a customer care specialist in a Contact Centre or Tele-marketing environment

. Excellent customer services skills and pleasant telephone etiquette

. Possess strong accountability to high quality of service

. Possess strong communication skills

. Familiarity with Sales Force CRM / Digital transformation will be a plus



  • Singapore CORNERSTONE GLOBAL PARTNERS PTE. LTD. Full time

    Location: Tanjong PagarWorking Hours: Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PHResponsibilities:Attend to enquiries, primarily incoming calls through the hotline or other channels such as email.Understand customer's needs and provide quick, accurate and satisfactory answers to their queries.Ensure proper...


  • Singapore OUR RECRUITERS LLP Full time

    Roles & ResponsibilitiesPublic Relations Officer/Customer Relations ExecutiveEmail : CV@ourrecruiters.comJob Scope:Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and/or the video conferencing platform.The CRE shall manage and update information such as survey, repair, painting...


  • Singapore Our Recruiters Llp Full time

    Public Relations Officer/Customer Relations ExecutiveEmail : [HIDDEN TEXT]Job Scope:Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and/or the video conferencing platform.The CRE shall manage and update information such as survey, repair, painting appointment etc., as well as...


  • Singapore HERMILL INVESTMENTS PTE LTD Full time

    Roles & ResponsibilitiesJob Description· Attending to phone and walk-in customer inquiries at the Information Counter· Assisting in the shopping mall promotional activities such as gift redemption, gift vouchers, events, membership, etc.· Handling all other related administrative work as requiredRequirements:· Minimum GCE ‘N’ level· Related...


  • Singapore Hermill Investments Pte Ltd Full time

    Job Description. Attending to phone and walk-in customer inquiries at the Information Counter. Assisting in the shopping mall promotional activities such as gift redemption, gift vouchers, events, membership, etc.. Handling all other related administrative work as requiredRequirements:. Minimum GCE N' level. Related experience preferably in the customer...


  • Singapore BORNEO MOTORS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesWho We AreAt Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.Job Responsibilities· Work with...


  • Singapore RECRUITFLASH PTE. LTD. Full time

    Roles & ResponsibilitiesBasic Functions:· Answer telephone calls and carry out various reception and admin duties.· Approach customers and attend to their needs.Duties & Responsibilities:· Answer and redirect incoming calls in a polite and pleasant manner.· Greet customers promptly, identify their needs and direct them to the appropriate personnel.Good...


  • Singapore CHINA CONSTRUCTION (SOUTH PACIFIC) DEVELOPMENT CO. PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Planning and coordinating PR programme for the project Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities Provide...


  • Singapore KINGSCROSS Full time

    Roles & ResponsibilitiesCustomer Relation Officer Responsibilities: Taking part in brainstorming sessions and suggesting innovative ideas. Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos. Editing and proofreading social media content, videos, press releases, emails, and other...

  • Customer Relations

    2 weeks ago


    Singapore ASE EDUCATION GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & Responsibilities Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. To develop,...

  • Customer Relations

    2 weeks ago


    Singapore Ase Education Group Pte. Ltd. Full time

    Roles & ResponsibilitiesAssisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.To develop, manage and maintain strong...


  • Singapore SPACIO TCM WELLNESS PTE. LTD. Full time

    Roles & Responsibilities Provide quality customer service to customers over the phone or email Able to listen and understand the need of customers. Calling from available database of existing clients or new clients with interest Attend to customer enquiries Identify and assess customer’s needs Schedule appointments for customers Reminder to new...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & Responsibilities Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives. Provide prompt, accurate and updated information for all queries via incoming calls/emails. Stay informed of key products, services, initiatives, etc in order...


  • Singapore Kingscross Full time

    Customer Relation Officer Responsibilities:Taking part in brainstorming sessions and suggesting innovative ideas.Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that...


  • Singapore HIART PTE. LTD. Full time

    Roles & ResponsibilitiesHiArt is currently seeking individuals who are passionate about art and children's enrichment industry to join our team!Job Description: Provide excellent customer service to the customers of our school Handle walk-in, phone and email enquiries Handle student enrolment matters Collection of course fees and handle day-end closing ...


  • Singapore HIART NOVENA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Attend to walk-in customers Respond to customers' phone and email enquiries Handle student enrolment, refund matters Collection of course fees and handle day-end closing Handle complaints and provide appropriate solutions to customers Follow up with customers to resolve issues and concerns Maintain outlet...


  • Singapore 33CLUB PTE. LTD. Full time

    Roles & Responsibilities· Warmly welcome and greet our members and their guests to our Club.· Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries· Attend to phone inquiries and ensure all reservations are confirmed· Maintain good guest relations at all times· Attend to the needs of the...


  • Singapore Spacio Tcm Wellness Pte. Ltd. Full time

    Provide quality customer service to customers over the phone or emailAble to listen and understand the need of customers.Calling from available database of existing clients or new clients with interestAttend to customer enquiriesIdentify and assess customer's needsSchedule appointments for customersReminder to new customers for appointment through...


  • Singapore Oq Marketing Llc Singapore Branch Full time

    We are looking for a Customer Relations Representative Specialist to join our team in Singapore and support our APAC operations. You will be responsible for providing exceptional customer service to our polymer customers across the region.The position will act in accordance with the Group's Mission, Vision, Values & Strategies, as well as, policies,...


  • Singapore OQ MARKETING LLC SINGAPORE BRANCH Full time

    Roles & ResponsibilitiesWe are looking for a Customer Relations Representative Specialist to join our team in Singapore and support our APAC operations. You will be responsible for providing exceptional customer service to our polymer customers across the region.The position will act in accordance with the Group’s Mission, Vision, Values & Strategies, as...