Customer Service Roles

Roles & Responsibilities*Provide support and quality customer service to clients.*To assist on customers / suppliers’ inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules)*Manage telephone enquiries in a professional manner.*Take note of customers' requests and follow-up actions to fulfil customer's...

.Provide support and quality customer service to clients..To assist on customers / suppliers' inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules).Manage telephone enquiries in a professional manner..Take note of customers' requests and follow-up actions to fulfil customer's request.Work and coordinate with...

Thong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer Service Officer involves the...

Roles & ResponsibilitiesRoles & Responsibilities· Help managing current and new customer accounts and invoicing· Handling inbound and outbound phone calls· Providing exceptional customer service· Maintaining relationships with vendors and customers· Solving customer problems and help resolve issues· Prepare shipment quotes for customers and set up...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

Roles & ResponsibilitiesJob functions:Provide first-level technical services to customers around the world, including but not limited to hotline, email, WhatsApp and other communication methods. Through the process of changing customer problems from existing to non-existent through professional technology and good communication, the ultimate goal is to...

Roles & Responsibilities. Help managing current and new customer accounts and invoicing. Handling inbound and outbound phone calls. Providing exceptional customer service. Maintaining relationships with vendors and customers. Solving customer problems and help resolve issues. Prepare shipment quotes for customers and set up shipments as required by...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

Roles & ResponsibilitiesResponsibilities: Handle customer incoming calls and/or emails to arrange service orders. Providing timely responses to requests for information, coordinating orders and services. Processing billing documentation. Maintain a positive, empathetic, and professional attitude towards customers.Requirements: Min GCE 'O' level Minimum...

Roles & ResponsibilitiesAs a Customer Service, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services.Job Description:1. Client Interaction: Engage with clients for remote troubleshooting, providing advice...

Roles & ResponsibilitiesJob Responsibilities: Manage cash and sales transactions Greeting customers, promoting services, improving customer satisfaction, answering to inquiries, reporting to the Supervisor. Collecting payment and ensure accuracy involving foreign currency exchange. Responsible for counting the contents of cash register drawer at the end...

Roles & ResponsibilitiesOur Crew members are the lifeblood of SSP. You are on the front line, greeting customers, taking orders and preparing food according to SOP, upholding each of our brands' standards. You'll have the opportunity to recommend products, promote food items, and interact with new and repeat guests in the ever-dynamic airport environment.You...

Company DescriptionFLEXII PTE. LTD. is a software provider that specializes in filling staffing gaps for businesses. Our platform brings workers and businesses together to create a flexible work environment. We believe in the future of work and strive to offer innovative solutions to help businesses thrive.Role DescriptionThis is a full-time on-site role for...

Roles & ResponsibilitiesPlease whatsapp us your resume at 98363756Job SummaryAllied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.As part of the team, we are looking for Customer...

Roles & ResponsibilitiesRoles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call centre team as a Customer Service Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance.Requirements Possesses at least a Diploma or GCE 'A' Level...

Roles & ResponsibilitiesAs a Customer Care Officer, your primary responsibility is to ensure the smooth scheduling of customer installations and handle inquiries from existing and potential customers. You will play a crucial role in delivering exceptional customer service and maintaining positive relationships with clients. This position involves a...

Roles & ResponsibilitiesJob Description & RequirementsAs the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also...

Roles & Responsibilities :Are you a passionate customer service professional or a fresh graduate with a growth mindset, looking for an opportunity to make a difference in the education sector Are you motivated by establishing and maintaining customer relationships, providing excellent service, and supporting a dynamic sales team If so, we have the perfect...

Roles & ResponsibilitiesAs a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Responsibilities: Attend to customer enquiries, feedback and complaints via phone, email or in-person. Check and monitor...

Roles & Responsibilities Ensure to provide excellent customer service through phone, email, chat etc. in timely and accurate manner. Serve as liaison between customer support team, management and customer to improve customer service and business productivity. Help customers with complaints and questions and give customers information about products and...