Public / Social Welfare Executive

3 weeks ago


Singapore Lions Home For The Elders Full time

Responsibilities:

  • Attend to general telephone/email or walk-in enquiries and provide information to public with regards to proper procedure of admission for long term or respite care at Lions Home for the Elders (LHE)
  • To coordinate with LHE nursing team and Medical Social Workers (MSW) of respective medical institutions on bed availability for new referrals
  • Generate bio-data from MOH portal
  • Coordinate with MSWs for on-site assessment of patient together with LHE nursing staff
  • Conduct financial counselling with families
  • Coordinate / schedule admission date with MSWs and LHE nursing team
  • Prepare admission documentation and send to respective nursing team
  • Input and upload data for admission of resident in respective portals
  • Arrange/schedule the signing of LHE admission contract with guarantor
  • Submit applications to government agencies and insurers for claims and funding
  • Build rapport with residents and families
  • Maintain and update records of resident's subsidy / financial assistance
  • Write social reports to respective agencies for fund applications or renewal of MFEC
  • Assist with follow up of families defaulting in payments
  • Prepare relevant documentation for encashment of residents' SSS and GST payouts
  • Provide statistics and data to NGOs and MOH as and when required
  • Maintain and upkeep residents' data files and funding records
  • Attend monthly clinical meeting and family conference
  • Assist to cover duties for Admin Executive when required
  • Other related duties assigned by Assistant Manager, Public/Social Welfare dept.

Requirements:

  • Degree/Diploma in Social Services or relevant qualifications in Social Services
  • Minimum 2 years' of relevant experience
  • Organized and meticulous
  • Possess good interpersonal & communication skills
  • A good team player with initiative
  • Able to multi-task


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