Public / Social Welfare Executive
3 weeks ago
Responsibilities:
- Attend to general telephone/email or walk-in enquiries and provide information to public with regards to proper procedure of admission for long term or respite care at Lions Home for the Elders (LHE)
- To coordinate with LHE nursing team and Medical Social Workers (MSW) of respective medical institutions on bed availability for new referrals
- Generate bio-data from MOH portal
- Coordinate with MSWs for on-site assessment of patient together with LHE nursing staff
- Conduct financial counselling with families
- Coordinate / schedule admission date with MSWs and LHE nursing team
- Prepare admission documentation and send to respective nursing team
- Input and upload data for admission of resident in respective portals
- Arrange/schedule the signing of LHE admission contract with guarantor
- Submit applications to government agencies and insurers for claims and funding
- Build rapport with residents and families
- Maintain and update records of resident's subsidy / financial assistance
- Write social reports to respective agencies for fund applications or renewal of MFEC
- Assist with follow up of families defaulting in payments
- Prepare relevant documentation for encashment of residents' SSS and GST payouts
- Provide statistics and data to NGOs and MOH as and when required
- Maintain and upkeep residents' data files and funding records
- Attend monthly clinical meeting and family conference
- Assist to cover duties for Admin Executive when required
- Other related duties assigned by Assistant Manager, Public/Social Welfare dept.
Requirements:
- Degree/Diploma in Social Services or relevant qualifications in Social Services
- Minimum 2 years' of relevant experience
- Organized and meticulous
- Possess good interpersonal & communication skills
- A good team player with initiative
- Able to multi-task
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