Public / Social Welfare Executive

4 weeks ago


Singapore Lions Home for the Elders Full time
Roles & Responsibilities

Responsibilities:

  • Attend to general telephone/email or walk-in enquiries and provide information to public with regards to proper procedure of admission for long term or respite care at Lions Home for the Elders (LHE)
  • To coordinate with LHE nursing team and Medical Social Workers (MSW) of respective medical institutions on bed availability for new referrals;
  • Generate bio-data from MOH portal;
  • Coordinate with MSWs for on-site assessment of patient together with LHE nursing staff;
  • Conduct financial counselling with families;
  • Coordinate / schedule admission date with MSWs and LHE nursing team;
  • Prepare admission documentation and send to respective nursing team;
  • Input and upload data for admission of resident in respective portals;
  • Arrange/schedule the signing of LHE admission contract with guarantor;
  • Submit applications to government agencies and insurers for claims and funding;
  • Build rapport with residents and families;
  • Maintain and update records of resident's subsidy / financial assistance;
  • Write social reports to respective agencies for fund applications or renewal of MFEC;
  • Assist with follow up of families defaulting in payments;
  • Prepare relevant documentation for encashment of residents’ SSS and GST payouts;
  • Provide statistics and data to NGOs and MOH as and when required;
  • Maintain and upkeep residents’ data files and funding records;
  • Attend monthly clinical meeting and family conference;
  • Assist to cover duties for Admin Executive when required;
  • Other related duties assigned by Assistant Manager, Public/Social Welfare dept.

Requirements:

  • Degree/Diploma in Social Services or relevant qualifications in Social Services
  • Minimum 2 years’ of relevant experience
  • Organized and meticulous
  • Possess good interpersonal & communication skills
  • A good team player with initiative
  • Able to multi-task

Tell employers what skills you have

Referrals
Able To Multitask
Microsoft Office
Active Team Player
Interpersonal Skills
Social Services
Pay Attention to Detail
Counseling
Administration
Active Listener
Communication Skills
Nursing
Statistics
Case Management
NGOs

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