Order Management Operations Executive

1 week ago


Singapore Recruit Express Pte Ltd Full time

Our client is an US MNC dealing with trading of beverages they seeking self-driven and committed incumbent for OPERATIONS EXECUTIVE

Job scope:

Coordinate with multiple partners including direct customers in Singapore, 3rd Party Logistics Provider (3PL), freight forwarders, inter-departments' colleagues (sales, operations and finance) to accurately fulfil orders and address customers' concerns. Correspond with marketing to receive and issue POSM.

Responsibilities:

  • Responsible for processing orders and invoicing for Singapore local distribution
  • Liaising with Customers on orders and order confirmations if required
  • Ensure Purchase Order (PO) prices and quantity tally with processed orders
  • Responsible for liaising with the various internal departments with regards to order management processes when required
  • Responsible for maintaining/updating information in the database which are required for processing
  • Coordinate to receive and deliver marketing POSM and sample bottles
  • Support Singapore Sales & Distribution where necessary
  • Provide administrative support and cover duties within Operations department as assigned
  • Assist Operations department in performing month end closing
  • Manage issues and complaints, consider appropriate solutions and options
  • Provide administrative support and cover duties within internal departments as assigned
  • Comply with company procedures, guidelines and policies
  • All other ad-hoc duties as assigned

Requirements:

  • Min Diploma in any field of studies
  • Minimum 3 years of customer service experience in a product distribution environment
  • Good communication & coordination skills
  • Knowledge of Microsoft Excel
  • Hybrid work arrangement
  • Willing to work outside of office hours & at weekends when required

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599


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