Order Management Operations Executive
1 week ago
Our client is an US MNC dealing with trading of beverages they seeking self-driven and committed incumbent for OPERATIONS EXECUTIVE
Job scope:
Coordinate with multiple partners including direct customers in Singapore, 3rd Party Logistics Provider (3PL), freight forwarders, inter-departments' colleagues (sales, operations and finance) to accurately fulfil orders and address customers' concerns. Correspond with marketing to receive and issue POSM.
Responsibilities:
- Responsible for processing orders and invoicing for Singapore local distribution
- Liaising with Customers on orders and order confirmations if required
- Ensure Purchase Order (PO) prices and quantity tally with processed orders
- Responsible for liaising with the various internal departments with regards to order management processes when required
- Responsible for maintaining/updating information in the database which are required for processing
- Coordinate to receive and deliver marketing POSM and sample bottles
- Support Singapore Sales & Distribution where necessary
- Provide administrative support and cover duties within Operations department as assigned
- Assist Operations department in performing month end closing
- Manage issues and complaints, consider appropriate solutions and options
- Provide administrative support and cover duties within internal departments as assigned
- Comply with company procedures, guidelines and policies
- All other ad-hoc duties as assigned
Requirements:
- Min Diploma in any field of studies
- Minimum 3 years of customer service experience in a product distribution environment
- Good communication & coordination skills
- Knowledge of Microsoft Excel
- Hybrid work arrangement
- Willing to work outside of office hours & at weekends when required
Jessie Hoe Huey Miin
CEI R1103861
EA: 99C4599
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