Guest Experience Leader

Located steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building's modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer.Alma House is ideal for anyone seeking greater...

Primary ResponsibilitiesPerform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfactionMaintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guestsAttend to guests enquires and handle...

Responsibilities:•Fun and Cheerful personality, displaying the highest standard of customer service and leading by example•Perform Department Duty Coverage role as the department point of contact, providing communication and decision making for Guest Experience & Ticketing during daily operation and special events, to other operating divisions within...

As a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high-performing team at one of our Flex properties (Habyt Cantonment or Owen House by Habyt), contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the level of service that produces guest satisfaction. Your responsibilities will...

As a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high-performing team at one of our Flex properties (Habyt Cantonment or Owen House by Habyt), contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the level of service that produces guest satisfaction.Your responsibilities will...

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.Knowledge and ExperienceMinimum O' level qualificationDiploma or Degree from preferably hospitality or related field...

You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including the Concierge and...

The Key Leader role is an essential part of the store leadership team, impacting sales floor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key...

Primary ResponsibilitiesEnsure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue.Seek new and additional services constantly to improve the guest experience with a creative and innovative approachInitiate and maintain effective...

ResponsibilitiesCreate memorable experience for guest during special occasionsAbility to create and articulate the menu to the guestHost and engage the guest while serving food and beverageEnsure guest's food and beverage are served promptly in accordance to their ordersProvide suggestion to guest for wine pairing and decanting of the wineProcess the food...

ResponsibilitiesCreate memorable experience for guest during special occasionsAbility to create and articulate the menu to the guestHost and engage the guest while serving food and beverageEnsure guest's food and beverage are served promptly in accordance to their ordersProvide suggestion to guest for wine pairing and decanting of the wineProcess the food...

Roles & ResponsibilitiesResponsibilities Create memorable experience for guest during special occasions Ability to create and articulate the menu to the guest Host and engage the guest while serving food and beverage Ensure guest’s food and beverage are served promptly in accordance to their orders Provide suggestion to guest for wine pairing and...

Position SummaryThe Guest Experience Executive's main role is to deliver an exceptional experience for all of our learners via face-to-face or online platforms. He/She should have a pleasant personality and is professional when communicating with stakeholders. He/She is required to be familiar with video conferencing software and tech savvy.He/She is...

Attractive Salary: $2,500 to $3,000 (commensurate with skillsets and experience)Responsibilities:Ensure all redemptions, ticket sales and various department initiatives are performed in accordance with the defined procedures.Attend to guests' feedback and render appropriate service recovery whenever applicable.Perform membership sales, processing and...

Science Centre Singapore is committed to fostering interest, learning, and creativity in science and technology through engaging and immersive experiences. Our mission is to contribute to the development of the nation's human resource by providing innovative and enjoyable educational opportunities.We are seeking a dynamic candidate to join our Operations...

JOB SUMMARYHe / She will be responsible for supervising, coaching and coordinating activities of the food Servers as well as looking into the comfort and dining experience of guests. He / She will also handle guests' complaints during the absence of the manager.DUTIES AND RESPONSIBILITIESOpen and close shift in accordance with the manager's checklists.Train,...

. Handle guest enquiries/complaints/compliments at Guest Experience (GXP) Centre.. Ensure all calls are answered within stipulated time.. Ensure all chat responses (verbal and online) are in accordance to the KPI set by Marriott International.. Ensure all cases in GXP are closed in accordance to Brand standards.. Ensure all requests are logged in GXP and...

Responsibilities:Deliver excellent service and maximize guests' experience by understanding and meeting their expectationsAssigned at designated counters in the Casino to attend to the needs and requests of guests, e.g. application of Genting Rewards membership, rewards redemption, booking / amendment of attractions, hotels, restaurants, limousine and...

Responsibilities:•Fun and Cheerful personality, displaying the highest standard of customer service and leading by example•Perform Department Duty Coverage role as the department point of contact, providing communication and decision making for Guest Experience & Ticketing during daily operation and special events, to other operating divisions within...

ResponsibilitiesWelcome the guest at the entrance and assist to lead guest to their table.Recommend and take order on food and beverage to the guestProcess the food orders and operating a cash register, replenishment of stocks, cleaning the restaurant and completing other assigned tasks.Interact with guests provide warm and memorable guest experience, ensure...