F&B Guest Experience Lead
2 weeks ago
Responsibilities
- Create memorable experience for guest during special occasions
- Ability to create and articulate the menu to the guest
- Host and engage the guest while serving food and beverage
- Ensure guest’s food and beverage are served promptly in accordance to their orders
- Provide suggestion to guest for wine pairing and decanting of the wine
- Process the food orders and operating a cash register, replenishment of stocks, polishing the cutleries and completing other assigned tasks
- Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service
Requirements
- GCE O Level
- Min 2 year experience in Supervisory level in dining restaurants
- Good interpersonal and communication skills with cheerful personality
Tell employers what skills you have
Usability
Polishing
Property Management
Restaurants
Financial Management
Wine Pairing
Exceptional Customer Service
UX Design
Restaurant Management
Usercentered Design
Wine
IV
Decision Making
Experience Design
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