Technical Support Officer

3 weeks ago


Singapore Axs Pte. Ltd. Full time

Job Description

  • Monitor & analyze system performance in accordance to the prescribed processes and procedures
  • Identify & dispatch Field technicians to affected stations island wide
  • Perform data mining & preparation of technical reports
  • List and analyze cases, escalate to relevant department if necessary
  • Suggest appropriate solutions and direct unresolved issues to alternative resources
  • Assist with building management duties when required

Job Requirements:

  • Minimum GCE 'N'/'O' levels, Higher Nitec/Nitec in any industry
  • Possess good computer skills mainly Microsoft Excel, Word & Powerpoint
  • Control Centre/Dispatcher background with analytical skills is an added advantage
  • Pleasant personality, able to work and communicate well with different levels
  • Require to work on shift, including PH & weekends where assigned
  • No experience required, training will be provided


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