Technical Support Associate
4 weeks ago
Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.
You will be a valued member to our Tech team, specifically responsible for providing technical support across the organization. In this role, you will be responsible for ensuring that our team members are well-equipped with the IT equipment and systems to be effective in their roles.
Our Technical Support team is integral for ensuring that team members are well-equipped and poised to succeed in all of Secretlab’s initiatives, including collaborative efforts with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organisers such as Riot Games for their League of Legends global tournaments.
Responsibilities
- Troubleshooting technical problems including hardware/ software
- Deploying equipment according to specifications of each department
- Delivering a smooth IT onboarding process alongside the HR Operations and Admin teams
- Maintain and document inventory for all IT hardware
- Configure and deployment of new software/hardware packages across the company (including basic trainings, creating of simple user guides and documentations, troubleshooting teething issues)
- Deploy, maintain and support Secretlab network infrastructure
Requirements
- Min. Diploma in IT or the equivalent
- At least 1.5 year’s experience in a similar role preferred, candidates with relevant experiences may be considered.
- Technical knowledge for Windows Server Management/Administration (Server 2016), Windows OS
- Experience in configuring and deploying DHCP, DNS, GPO
- Experience in networking (LAN configurations, switches and routers)
- Practical experience Google Workspace is advantageous
- Basic understanding of PC hardware set-up and configurations
- Strong sense of initiative and responsibility
- Able to work independently as well as in a team environment
Bonuses
- Experience in a startup environment
- Experience in setting up infrastructure network in office spaces
Tell employers what skills you have
Switches
Troubleshooting
IT Hardware Support
Hardware
Inventory
DHCP
Windows OS
Windows Server
system configuration
Networking
hardware and software support
Windows
Routers
DNS
Able To Work Independently
Technical Support
-
Technical Support Associate
1 month ago
Singapore Teleperformance Full timeWhat We're Looking for Why TP We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Guyana and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
Technical Associate
1 week ago
Singapore M.a.n Architects Llp Full timeCAD and RevitAppreciation and application of building regulationsAssist Senior Technical Associate(s)Facilitate submission/collection of plans to and from Government Authorities Assist in the printing of drawings for office reference or submissionsAssist Architect(s) / Associate(s) in checking the submission drawing/working drawings.
-
Therapy Associate
1 week ago
Singapore Stroke Support Station Full timeThe Therapy associate is responsible for providing support to the therapists before, during and after therapy sessions.Clinical DutiesCarry out prescribed therapeutic exercises and activities as instructed by therapistAssist therapists in assessing clients' status for suitability to start therapy sessions or to continue with therapy sessionsConduct routine...
-
Technical Support Associate
4 weeks ago
Singapore Secretlab Sg Pte. Ltd. Full timeSecretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered. You will be a valued member to our Tech team, specifically responsible for providing technical support across the organization. In this role, you will be responsible for ensuring...
-
Technical Associate
1 week ago
Singapore M.A.N ARCHITECTS LLP Full timeRoles & Responsibilities CAD and Revit Appreciation and application of building regulations Assist Senior Technical Associate(s) Facilitate submission/collection of plans to and from Government Authorities Assist in the printing of drawings for office reference or submissions Assist Architect(s) / Associate(s) in checking the submission...
-
Therapy Associate
5 days ago
Singapore STROKE SUPPORT STATION Full timeRoles & ResponsibilitiesThe Therapy associate is responsible for providing support to the therapists before, during and after therapy sessions.Clinical Duties Carry out prescribed therapeutic exercises and activities as instructed by therapist Assist therapists in assessing clients’ status for suitability to start therapy sessions or to continue with...
-
Technical Support Associate
3 weeks ago
Singapore Teleperformance Full timeTechnical Support AssociateWhy TPWith a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We don't stop innovating, and we always go beyond.Are you ready to work with the TOP team
-
Technical Support Engineer
4 weeks ago
Singapore Ps Manpower Pte. Ltd. Full timeTitle: Technical Support Engineer Responsibilities:- Customer Support: Assist customers with audio system issues via various channels.- Problem Resolution: Diagnose and resolve hardware and software issues promptly.- Product Knowledge: Stay updated with audio technology advancements and product offerings.- Documentation: Create and maintain technical...
-
Technical Support Engineer
4 weeks ago
Singapore PS MANPOWER PTE. LTD. Full timeRoles & ResponsibilitiesTitle: Technical Support Engineer Responsibilities:- Customer Support: Assist customers with audio system issues via various channels.- Problem Resolution: Diagnose and resolve hardware and software issues promptly.- Product Knowledge: Stay updated with audio technology advancements and product offerings.- Documentation: Create and...
-
Technical Support Engineer
1 month ago
Singapore OUR RECRUITERS LLP Full timeRoles & Responsibilities be the primary technical contact for customers Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services identify and translate customers’ requests ; handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis...
-
Technical Support Engineer
3 weeks ago
Singapore Our Recruiters Llp Full timebe the primary technical contact for customersAssist customers in the repair and maintenance activities, but also with providing spare parts and associate servicesidentify and translate customers' requests handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysisGuarantee, when necessary, the...
-
Executive, IT
4 weeks ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeNTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...
-
Technical Support
2 weeks ago
Singapore ARCENT (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesAssisting clients with technical problems pertaining to hardware or services. This position will combine technical skills with soft skills to provide well rounded support not only in the form of technical assistance but also delivering a positive client experience.Individual to be involved in:1. Understanding and analyzing the...
-
IT Technical Support
2 weeks ago
Singapore QUANTUM AUTOMATION PTE LTD Full timeRoles & ResponsibilitiesWe are looking for technically skilled candidates with good problem-solving abilities for the position of IT Technical Support. The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other...
-
Technical Support
2 weeks ago
Singapore Arcent (singapore) Pte. Ltd. Full timeAssisting clients with technical problems pertaining to hardware or services. This position will combine technical skills with soft skills to provide well rounded support not only in the form of technical assistance but also delivering a positive client experience.Individual to be involved in:1. Understanding and analyzing the problems that clients are...
-
Executive, IT
3 weeks ago
Singapore Nanyang Technological University Full timeNTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...
-
Technical IT Support
1 month ago
Singapore JJ CONSULTING SERVICES Full timeRoles & ResponsibilitiesOur Client is a leader in providing automated innovative business solutions toRestaurants and F&B industry, who is seeking to recruit a Point of Sale (POS) IT Support.Technical IT SupportJob DescriptionAs a POS Support Technician you will work as a member of a technical support team and willreport directly to the Support Manager. You...
-
IT Technical Support
1 week ago
Singapore Quantum Automation Pte Ltd Full timeWe are looking for technically skilled candidates with good problem-solving abilities for the position of IT Technical Support. The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other duties.Work can also occasionally...
-
Technical IT Support
3 weeks ago
Singapore Jj Consulting Services Full timeOur Client is a leader in providing automated innovative business solutions toRestaurants and F&B industry, who is seeking to recruit a Point of Sale (POS) IT Support.Technical IT SupportJob DescriptionAs a POS Support Technician you will work as a member of a technical support team and willreport directly to the Support Manager. You will be required to...
-
Technical Support Customer Lead Engineer
3 weeks ago
Singapore Jobline Resources Pte Ltd Full timeResponsibilitiesProvide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support.Be the Customer Lead Engr (CLE) for assigned account.This position may also involve on-site day to day interaction with the customer concerning all aspects of network planning, deployment...