Detailed oriented immigration operations executive
1 week ago
Are you a detail-oriented, customer-centric professional with a passion for helping individuals and families navigate the complexities of immigration If so, we have an exciting opportunity for you to join our dynamic team as an Immigration operations executive and be valued for your hard work.
At our immigration consulting firm, we pride ourselves on providing exceptional service and support throughout the immigration application process. As an Immigration operations executive, you will play a pivotal role in ensuring a seamless experience for our clients, guiding them every step of the way.
Key Responsibilities:
- Build and nurture strong relationships with clients, delivering unparalleled customer service and support through their immigration journey.
- Expertly manage end-to-end immigration application cycles, from content development to final service delivery, ensuring accuracy and adherence to deadlines.
- Meticulously prepare and review documents required for Singapore Permanent Residency, Singapore Citizenship, and other immigration-related applications.
- Liaise with clients to gather all necessary information and documents, ensuring timely submission and compliance with immigration regulations.
- Act as a trusted advisor, addressing clients' queries, and providing comprehensive guidance regarding ICA requirements, timelines, and processes.
- Collaborate with clients and respective companies to obtain required documentation, ensuring a smooth and efficient application process.
- Attend in-person meetings and handle inquiries through various channels, delivering accurate and timely responses that exceed client expectations.
- Continuously stay updated on the latest immigration regulations and policies, ensuring your knowledge and expertise remain cutting-edge.
Qualifications and Skills:
- 1-2 years of experience in a similar role, preferably within the immigration or consultancy industry (fresh graduates with relevant internships will also be considered).
- Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with clients.
- Strong organizational and time management abilities, enabling you to effectively manage multiple application cycles and meet strict deadlines.
- Meticulous attention to detail and accuracy in document preparation and submission.
- Ability to work independently and collaboratively within a team environment.
- Proficient knowledge of Singapore immigration regulations and ICA requirements is highly desirable.
- Fluency in English language, both written and spoken (additional language proficiency is a plus).
- Proficiency in Microsoft Office Suite and familiarity with immigration-related software and tools.
If you thrive in a fast-paced, client-focused environment and possess a genuine passion for assisting individuals in realizing their immigration goals, we encourage you to apply for this rewarding opportunity. Join our team and contribute to making a positive impact on the lives of our clients.
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