Front Office Manager
3 weeks ago
An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:
- Maxwell Reserve, Autograph Collection Hotel (Marriott)
- Duxton Reserve, Autograph Collection Hotel (Marriott)
- The Vagabond Club, a Tribute Portfolio Hotel (Marriott)
- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Garcha Group Benefits:
- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
- As an associate of a Marriott hotel, you have access to the 'Global Learning + Development' tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.
- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars
Job Description & Responsibilities:
- Processing guest check-ins and room assignments following hotel's rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
- To provide assistance when required for luggage's, safety box, additional guest room keys, transportation etc.
- Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
- Answer enquiries about hotel services, in house events, directions, attractions etc
- Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
- Perform night audits during midnight shift and prepare necessary reports
- Handle any loyalty membership 'Bonvoy' related enquiries, including adequate management of 'Preferred', 'Gold' and 'Platinum' members
- To always be on time and at work when scheduled, in proper grooming and uniform
- To always remain professional with positive attitude and actions when communicating with guest and associates
- Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
- Any other duties / task as requested by management
Other Requirements
- Candidate must possess at least Professional Certificate/NITEC in any field
- Required language(s): English, preferable one other spoken language
- At least 2 year(s) of working experience in a related field
- Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
- Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent
-
Assistant Front Office Manager
2 weeks ago
Singapore The Fullerton Hotel Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
-
Assistant Front Office Manager
4 days ago
Singapore THE FULLERTON HOTEL Full timeRoles & ResponsibilitiesTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front...
-
Assistant Front Office Manager
1 week ago
Singapore Hoi Hup Novena Pte. Ltd. Full timeJOB SUMMARYDuties and ResponsibilitiesThe Duty Manager is the representative of Senior Management.The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest...
-
Assistant Front Office Manager
1 week ago
Singapore HOI HUP NOVENA PTE. LTD. Full timeRoles & ResponsibilitiesJOB SUMMARYDuties and Responsibilities The Duty Manager is the representative of Senior Management. The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the...
-
Assistant Front Office Manager
4 weeks ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeRoles & ResponsibilitiesJob Description To assist the Front Office Manager in directing and supervising the activities of the sections of the Front Office. To ensure that guests are attended to with promptness, courtesy and efficiency and that guests’ complaints are handled with tact and diplomacy. To oversee the various sections within the Front Office...
-
Assistant Front Office Manager
3 weeks ago
Singapore Momentus Hotel Alexandra Full timeJob DescriptionTo assist the Front Office Manager in directing and supervising the activities of the sections of the Front Office.To ensure that guests are attended to with promptness, courtesy and efficiency and that guests' complaints are handled with tact and diplomacy.To oversee the various sections within the Front Office Department to ensure optimum...
-
Assistant Front Office Manager
2 days ago
Singapore Hh Properties Pte. Ltd. Full timeJob Summary:Supervise, conduct training, and maximize the performance of Front Desk & Guest Loyalty Associates and ensuring that all procedures are completed to the hotel's desirable quality and brand standards. Assist when necessary to ensure optimum service to guests. Train and monitor all Front Office reports prepared by Front Office team to ensure...
-
Assistant Front Office Manager
2 days ago
Singapore Millennium & Copthorne International Limited Full timePosition SummaryThe Assistant Front Office Manager will report directly to the Front Office Manager and play a pivotal role in supporting the Rooms Division. This position is primarily responsible for efficiently managing all Front Office Operations while ensuring that guests receive the utmost level of service.Job ResponsibilitiesOperationsCoordinate the...
-
Front Desk Officer
3 weeks ago
Singapore PEAK360 Pte. Ltd Full timeThe Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming and friendly environment that encourages regular gym usage and member retention. Job Description: We are looking for a friendly, energetic, and highly-organized individual to join our team as a Gym Front...
-
Assistant Manager, Front Office
4 weeks ago
Singapore Millennium & Copthorne International Limited Full timeThe Orchard Hotel Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -Assistant Manager, Front OfficeReporting to the Front Office Manager and the...
-
Account Manager
3 weeks ago
Singapore FLOWDESK ASIA PTE. LTD. Full timeRoles & ResponsibilitiesDescription:Account management is essential to Flowdesk’s growth. As a Front-Office Account Manager, you are the preferred point of contact between our clients and our trading desk. As part of the Sales team, you are the guarantor of our clients’ trust and the gatekeeper of their needs.The junior Front-Office Account Manager will...
-
Assistant Front Office Manager
3 weeks ago
Singapore Concorde Hotel Singapore Full timeManages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basisEnsure all guests are being treated in an efficient and courteous manner that complies with Concorde Hotel Singapore standardResolve customer complaints as appropriate to maintain a high level of customer satisfaction and qualityManage...
-
Front Office Officer
3 days ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full timeRoles & ResponsibilitiesYWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.Our Front Office is a team of caring and service...
-
Front Desk Officer
3 weeks ago
Singapore PEAK360 PTE. LTD. Full timeRoles & ResponsibilitiesPEAK360 is located at The Central @ Clarke Quay.We are about 8,000sqft, a gym operating daily from 7am - 10pm.We offer a space for freelance personal trainers to train their clients, we offer services for personal training by our Trainers and gym memberships.We also have a studio (PEAK360 Studio), a space for trainers to conduct their...
-
Front Desk Officer
4 weeks ago
Singapore Peak360 Pte. Ltd. Full timePEAK360 is located at The Central @ Clarke Quay.We are about 8,000sqft, a gym operating daily from 7am - 10pm.We offer a space for freelance personal trainers to train their clients, we offer services for personal training by our Trainers and gym memberships.We also have a studio (PEAK360 Studio), a space for trainers to conduct their classes, workshops and...
-
Front Office Executive
3 days ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewThe Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processesrl all payments according to established hotel requirements, answers calls at the front desk and alerting...
-
Hospitality Executive, Front Office
5 days ago
Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full timeRoles & ResponsibilitiesPrimary Responsibilities Assist guests with enquiries and requests Perform meet and greet in the lobby and in-room registration Manage the Front Desk operation and assist in Housekeeping/F&B operations Work and coordinate with other departments to satisfy guest requests/complaints Interact with guests; provide warm and memorable...
-
Assistant Front Office Manager
4 weeks ago
Singapore SSG HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...
-
Front Office Officer
2 weeks ago
Singapore Young Women's Christian Association Of Singapore Full timeYWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.Our Front Office is a team of caring and service orientated professionals who...
-
Front Office Executive
3 weeks ago
Singapore St. Regis Hotel Singapore Full timeThe St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best...