Assistant Manager, Front Office

4 weeks ago


Singapore Millennium & Copthorne International Limited Full time

The Orchard Hotel Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Assistant Manager, Front Office

Reporting to the Front Office Manager and the incumbent will be responsible to:-

  • Assist the Duty Manager to run the department, ensuring a smooth operation at all times
  • Ensure rooms are blocked according to guests' preferences and requests for all Front Office sections
  • Be well-versed in the Front Office operational procedures & PMS and guests key card system software
  • Control rooms situation at the desk and giving clear direction to associate on rooms
  • Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up

Requirements:-

  • The incumbent is expected to have a track record of at least 1 year of work experience in a similar capacity.
  • You need to be energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills.
  • You should also be adaptable, determined and be someone who wants to be on a fast paced environment that promotes changes and drive for achievements.
  • You will possess superior negotiation skills and a Will-to-Win mindset.
  • Knowledge of Opera System would be an added advantage.


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