Front Office

3 weeks ago


Singapore S P Jain School Of Global Management Pte. Ltd. Full time

Key Responsibilities

. Provide a memorable experience with the highest level of responsiveness.

. Provide prompt response to source, suggest, recommend, book, and confirm printing, facilities, recreation, catering, gifts, and visa requests by providing available maps, and other materials.

. Project an approachable and professional image in personal appearance, manner, and demeanour. Maintain a clean and organized work environment.

. Attend to students, staff, faculty, visitors and resident complaints, feedbacks, concerns, requests, and suggestions promptly.

. Conduct quality assurance as a follow-up.

. Strive to resolve residential/facilities matters and/or elevate to the Residence/Facilities Manager when matters are outside scope or ability.

. Serve as information liaison to Residence/Facilities Manager.

. Maintain consistent presence at workstation.

. When so directed, participate, and assist in organising in campus-wide functions.

. Maintain a record on room reservations. Maintain professional telephone etiquette.

. Knowledgeable of current local attractions or events (concerts, theatre, sporting events, special events, and more.)

. Assist and coordinate with new move-ins as necessary.

. Provide administrative assistance to the facilities team and other assign departments when need arises.

. Implement recycling or other related cost-saving environmental programs, as approved by supervisor.

. Assist with package deliveries.

. Maintain records of students' details, staff listing, and other data necessary for general queries.

Requirements

  • Proven work experience as a receptionist, office admin, or similar role
  • Diploma in Business Administration or equivalent
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking skills, with the ability to prioritize workload.
  • Proficient in MS Office (Word, Excel, and PowerPoint)
  • Experience in managing inventory and office supplies.
  • Have positive attitude and professional demeanour.


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