Manager, Quality Management

2 weeks ago


Singapore Mount Elizabeth Hospital Full time
The Role


Support in planning, implementing, analysing and reviewing the effectiveness of Quality Improvement courses.

Key accountabilities
  • Strategize Quality-related training plan for SOD, including e-learning.
  • Develop and review teaching materials, curriculum and training guides to achieve effective administration of training.
  • Manage the team and ensure alignment to corporate balanced scorecard.
  • Train and Facilitate Basic Quality Improvement (QI) Tools, FMEA, RCA, QI Coach programmes.
  • Provide project facilitation to course participants by conducting review clinics or remote project consultations.
  • Support Parkway Pantai Limited (PPL) operations when required.
  • Support IHH Quality Summit when assigned
  • Participate in ad hoc projects
Qualifications & Experience
  • A general degree with at least 5 years of relevant work experience preferably in a healthcare setting and in a supervisory position.
  • Strong aptitude in developing and facilitating programs and activities aimed at meeting the corporate goals and objectives
  • Demonstrate good knowledge in quality process improvement and structure.
  • Highly motivated, action & result oriented and a self-starter

Additional Information
  • Experience in JCI Accreditation survey process and JCI Hospital Standards interpretation is preferred


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