Quality Assurance Manager
4 weeks ago
Quality Assurance Manager
Job Responsibilities:
Quality Assurance
. Establishment, Maintenance and Continuous Improvement of Company's Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).
. Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.
. Maintaining and continually improving quality performance, to meet the maintained or all Divisions.
. Perform all essential audits and inspecting internally and/or by third party or client as and when required.
. Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.
. Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.
. Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.
. Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.
. Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.
. Budget allocation and control of costs for QMS related projects resource management training third party audit and Certification costs and professional subscription costs.
. Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.
. Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.
. Manages operational, technical, health, safety and environmental audits in line with the audit calendar
. Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions
. Contributes to statistical analyses on which to base recommendations for improvement
. Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement
. Any ad-hoc duties or projects as assigned.
Skills
. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
. Gains the confidence and trust of others through honesty, integrity, and authenticity
. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
. Anticipates and balances the needs of multiple stakeholders
. Uses compelling arguments to gain the support and commitment of others
. Interprets and applies key financial indicators to make better business decisions.
. Plans and prioritises work to meet commitments aligned with goals.
. Operates effectively, even when things are not certain, or the way forward is not clear
. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
. Builds partnerships and works collaboratively with others to meet shared objectives
Job Requirements:
. Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.
. Certified ISO9001:2015 internal/lead auditor qualification.
. Successful completion of the CAAS M10/L11/L12 Examination.
. Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.
. Preferably have experience in liaising with OEM for capability expansion.
. Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.
. Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries
. Experience in practical administration, maintenance and development of Quality Management Systems.
. Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.
. Good leadership and proven managerial skills to be able to lead and motivate the team.
. Meticulous, resourceful, team player and possess strong organization skills.
. Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)
. Effective oral and written communication and interpersonal skills.
. The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.
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