Payroll and Claims Associate

3 weeks ago


Singapore Encompasse Full time

'Seeking for highly motivated Senior Executive / Executive to join our Payroll & Claims team. As a key member of our organisation, you will be responsible for managing and administering Payroll & Claims Services for our service partners.

1) Payroll and claims for various government agencies using SAP system, ensuring accuracy and adherence to established policies and procedures

2) Processing payroll, including payment of salary, annual increment, bonus, AWS, allowances and statutory contributions

3) Process salaries of exit cases (including no-pay leave)

4) Ensure that appropriate certification and approvals are in place

5) Ensure that all pay transactions are being verified and approved by Supervisor before being processed for payments

6) Billing of seconded officers for various government agencies

7) Perform manual computations of overpayment cases and ensure recoveries are promptly followed up

8) Process Journals and Payment Vouchers in accordance to Standard Operating Procedures (SOPs)

9) Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners

10) Provide excellent customer service and timely response to service partners to address their queries

11) Conduct independent reviews of work processes and systems and recommend possible improvements to achieve greater efficiency and effectiveness

12) Any other ad-hoc projects or tasks assigned by supervisors

1) At least 1 year experience in payroll processing including computation/payment of salary, annual increment, bonus, allowances and statutory contributions

2) Has experience processing of at least 50 headcounts

3) Have intermediate knowledge in Excel including common formulas such as Vlookup, pivot table

4) Preferred Course of Studies in Business Administration or Human Resource or Accountancy or Finance

5) Strong judgement and analytical skills

6) Good attention to detail

7) Ability to work under pressure and delivery within stipulated timelines

8) Effective verbal and written communication skills

9) Ability to work both independently and as part of a team

10) Strong stakeholder management and customer service skills

11) Logical and Critical thinking abilities

12) Strong numerical aptitude

13) IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g. Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous

14) Knowledge of compensation and benefits is a plus

15) Knowledge of HR/Payroll software (SAP) will be advantageous



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