Fraud Operations Specialist

3 weeks ago


Singapore Maribank Singapore Private Limited Full time

Job Description:

  • Responsible for conducting fraud investigations
  • Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
  • Identify and review evidence and documents to analyse the overall case synthesise data into a fraud investigation report with recommendations
  • Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
  • Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
  • Drive process improvements in fraud operational processes and policies
  • Perform ad-hoc reviews or projects as required or directed

Requirements:

  • A Diploma/Bachelor's Degree in any field
  • At least 1 year of experience in fraud investigation processes or related bank processes/products
  • Possess good problem solving, analytical, and critical thinking skills
  • Strong attention to detail and ability to notice discrepancies in data
  • High ethical standards with demonstrated integrity
  • Able to work independently with minimal supervision and able to multitask
  • Excellent verbal and written communication skills
  • Good working knowledge of MS Office (Excel, Word)


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