Fraud Operations Specialist
3 weeks ago
Job Description:
- Responsible for conducting fraud investigations
- Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
- Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
- Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
- Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
- Drive process improvements in fraud operational processes and policies
- Perform ad-hoc reviews or projects as required or directed
Requirements:
- A Diploma/Bachelor’s Degree in any field
- At least 1 year of experience in fraud investigation processes or related bank processes/products
- Possess good problem solving, analytical, and critical thinking skills
- Strong attention to detail and ability to notice discrepancies in data
- High ethical standards with demonstrated integrity
- Able to work independently with minimal supervision and able to multitask
- Excellent verbal and written communication skills
- Good working knowledge of MS Office (Excel, Word)
Tell employers what skills you have
Able To Multitask
Troubleshooting
Microsoft Excel
Strong Attention To Detail
Critical Thinking
Investigation
MS Office
Fraud Analysis
Fraud
Able To Work Independently
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