E-commerce Specialist
1 month ago
Key Responsibilities -
- Analyze performance and optimize to achieve revenue growth in our target markets of USA, Canada and Mexico
- Actively participate in various promotions and programs available within the system to push to sales targets and growth
- Provide reporting and analysis of KPI's.
- Analyze our current sales across various product segments to do product recommendations or to analyze weak points
- Daily sales analysis and order update
- Response to online customers via emails
- Track sales and key e-commerce metrics to enhance campaign efficiency and maximize sales potential and profitability
- Deliver on monthly and annual e-commerce sales targets
- Analyze various Jewelry product segments, breaking them down into respective categories and variations to maximize highest sales growth within each target
- Do active online Competitor research and analysis to stay top of competition
- Research key emerging trends in Jewelry category
- Manage e-commerce campaigns and monthly activities
- Manage online customer orders while working with our Thailand offices
- Liaise with fulfilment, warehouse, and enabler to ensure smooth running of operations
- Oversee store management, e-commerce customer service and CRM
Key Requirements -
- Bachelor's degree or equivalent in Marketing, Business, or related field
- Strong analytical skills and able to interpret data and make recommendations
- Strong digital marketing knowledge and skills and familiarity with e-commerce marketing and DTC marketing
- Proficiency in building digital presence
- Experience in handling brand store and e-commerce platforms preferably within emerging markets
- Minimum of 2 years' relevant experience in managing e-commerce platforms or working in related field to build e-commerce business for brand
- Able to multi-task in a fast-paced environment
- Highly self-motivated individual to achieve sales targets
- Good time management
- Strong interpersonal skills to unite key stakeholders and partners.
The successful applicant will be offered a competitive remuneration package, medical insurance, and more. You will also work under a mentor to enhance your skills set required for the role. The company values its employees and provides a supportive, collaborative, and inclusive work environment.
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