Customer Operations Specialist OR Sales Specialist

3 weeks ago


Singapore eTeam Inc Full time
Hiring for below 2 Job Role- Customer Operations Specialist OR ÂSales SpecialistÂ
SALES TELEMARKETING/TELE SALES- Preference1. Inside Sales and Business Operations Executive2.Services Delivery & Business Operations ExecutiveLocation- SingaporeEducation-Graduate/Bachelors ;Bachelor Degree in Business Management/Finance/Engineering or equivalentSalary- 2500- 3500 SGD
TRAINING WILL BE GIVEN TO FRESHERSÂ
Responsibilities include:
• Service and Subscriptions Renewals Tracking. Track all billings and proactively engage sales / customers / partners for renewals
• Develop and ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
RMA process, product quality and DOA issues resolutions.
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Contract Management and Generations
Data analytics and sales data preparation – provide insights on business intelligence to management and Sales team to make prompt and key decisions.
• Collaboration – work with cross functional teams (eg: Supply chain, Finance) to align to meet/exceed organization common goalsÂ
RequirementsFresh Graduates are encouraged to applyÂ
Bachelor Degree in Business Management/Finance/Engineering or equivalent
• canÂ1-3 years' experience in service delivery, customer facing and business analytics
• Ability to manage several work streams and switch between different initiatives
• Proven ability in project management and able to simultaneously work on multiple work streams
• Ability to work in a fast-paced, dynamic environment, effectively prioritize and execute tasks while under pressure and work independently with minimal direction and guidance from project leads and managers.
Possesses good knowledge and experience in using MS Excel, MS PowerPoint and project tracking. Experience in Oracle, SAP or Tableau are added advantage
• Excellent verbal and written communication skills in English (Other languages is an added advantage) and the ability to interact professionally with a diverse group of stakeholders, managers and subject matter experts.
Fresh Graduates are encouraged to apply



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