Customer Service Executive | Logistics

2 weeks ago


Singapore The Supreme Hr Advisory Pte. Ltd. Full time

Customer Service Executive | Logistics / Transportation Exp | Pasir Panjang

Salary: $1,600 - $2,300
Working Location: Pasir Panjang
Working hours: 5.5 days, 8.30am to 5.30pm (Mon - Fri), 8.30am to 12.30pm (Sat)

Roles & Responsibilities

  • Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
  • Build a strong relationship with customer.
  • Communicate and follow-up with customer daily on the status of their shipments or deliveries.
  • Ensure customer's requirements are communicated with operations team promptly.
  • Communicate and coordinate with superior and warehouse to improve department processes.
  • Ensure all emails are to be respond on time.
  • Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
  • Do reports that required from Superior, training provided.
  • Other ad hoc duties as assigned.

Requirement

  • At least 1 year experience in Logistics, Transportation Firm
  • Preferably with some shipping procedures knowledge.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

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