E-Commerce Manager

1 week ago


Singapore Barcode Marketing Pte. Ltd. Full time

Position Overview:

As the E-commerce Manager at Pazzion, you will play a key role in driving our online sales and ensuring a seamless shopping experience for our customers. You will be responsible for overseeing all aspects of our e-commerce operations. Your role will involve a blend of strategy development, website improvement and enhancement, project management, and data analysis to continuously improve our online performance.

Key Responsibilities:

1. E-commerce Strategy:

. Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.

. Analyze market trends and competition to identify growth opportunities.

2. Website Management:

. Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.

. Implement improvements to website design, navigation, and functionality.

3. Traffic and Conversion:

. Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.

4. Inventory and Fulfillment:

. Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.

. Monitor inventory levels and recommend restocking strategies.

5. Analytics and Reporting:

. Utilize web analytics tools to track key performance metrics and produce regular reports.

. Make data-driven decisions to improve online sales and user experience.

6. Customer Experience:

. Monitor customer feedback and resolve any online shopping issues promptly.

. Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

7. Team Leadership:

. Manage and lead a team of e-commerce professionals, providing guidance and support.

. Foster a collaborative and innovative work environment.

Qualifications:

. Bachelor's degree in Business, Marketing, or a related field.

. Minimum 3 years e-commerce managerial experience or in a similar capacity.

. Proven experience in e-commerce management, preferably in the fashion or footwear industry.

. Strong knowledge of e-commerce platforms and web development.

. Proficiency with web analytics and reporting tools (e.g., Google Analytics).

. Excellent project management and leadership skills.

. Strong analytical and problem-solving abilities.

. Outstanding communication and interpersonal skills.

. Ability to work in a fast-paced, dynamic environment.


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