Restaurant Operations Manager
3 weeks ago
Job Description:
. Collaborate with senior management to develop pre-opening strategies and plans.
. Oversee the hiring process for operational staff, including interviewing, hiring, and training.
. Develop standard operating procedures (SOPs) for various departments, including kitchen, front-of-house, and administration.
. Coordinate with vendors and suppliers to ensure timely delivery of equipment, supplies, and inventory.
. Manage day-to-day operations once the restaurant is open, ensuring smooth functioning of all departments.
. Supervise staff and provide guidance and support as needed.
. Monitor inventory levels and place orders to replenish stock.
. Ensure compliance with health and safety regulations at all times.
. Address customer concerns and resolve issues promptly to maintain customer satisfaction.
. Assist in developing and managing the restaurant's budget.
. Maintain high standards of quality for food, service, and overall guest experience.
. Foster a positive work environment and motivate staff to deliver exceptional service.
Requirements:
. Diploma or Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
. At least 3-5 years of experience in restaurant management.
. Experience in opening new restaurants or managing operations during the pre-opening phase is highly desirable.
. Excellent communication and interpersonal skills.
. Attention to detail and strong problem-solving skills.
. Willingness to work evenings, weekends, and holidays as required.
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