Director, F&B
3 weeks ago
Primary Responsibilities
- Ensure that all the food and beverage ('F&B') in Attractions (Universal Studio Singapore, S.E.A. Aquarium and Adventure Cove Waterpark) have operational and financial responsibility, insuring the implementation and consistency of the company standards
- Be responsible for preparing the annual F&B business plan to ensure department objectives to fully address business objectives of the Attractions and needs of employees
- Drive F&B strategies and menu creation in theme park in alignment with Universal Destinations & Experiences (UDX) compliance
- Establish a well-organized F&B store, maintaining close control on the consumption of material, stores, and inventory control to drive profitability
- Establish a rapport with guests maintaining good guests' relationships and handle all guests' complaints, requests and enquiries on food, beverage and service
- Conduct frequent and thorough inspections together with the Executive Chef of the Food and Beverage Operation to ensure the maintenance of hygiene standard with quality delivery
- Prepare and regularly update F&B department budget, in close cooperation with the head of F&B and finance ensuring targets are met and costs are effectively controlled
- Improve productivity and prudently manage utility/payroll costs within guidelines ensuring optimum deployment and energy efficiency of all equipment
Requirements
- A Culinary Degree or Bachelor's degree in Business Administration or a related field
- Minimum of 10 years of culinary experiences with large scale of operation, preferably with theme park experience
- A proven track record of initiating and championing new concepts through successful implementation
- Good interpersonal skill and ability to adapt in a dynamic working environment
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