IT Support Executive
3 weeks ago
IT Infinity is a professional services company specialising in SAGE accounting software & solutions. We require a dedicated IT Support Executive to provide support for application, server and storage infrastructure both internally and for our customers.
Job Description:
- Installing and configuring computer hardware, software, systems, networks and printers
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Upkeep the condition of network, internal servers, applications and security measures
- Provide technical helpdesk support and diagnosis on network and application issues
- Perform routine maintenance tasks which includes the updating of patches, tracking hardware assets, monitoring/facilitating software installation and status updates
- Ensure proper IT infrastructure policies, standards, procedures and risk controls are followed during issues resolution as part of Opensoft's operational compliance to ISO27k standards
- 5 work day per week (Mon - Fri 9am to 6:30pm).
Key Requirements:
- Professional Certificate / NiTEC / Diploma / Degree
- Highly-motivated and result-driven individual
- Good communication ability
- Good diagnostic and problem solving skills
- Knowledge in network management and troubleshooting
- At least 1 year work experience in onsite desktop support experience in hardware diagnosis and troubleshooting preferred
- Required language(s): English.
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