L1 Engineer

3 weeks ago


Singapore Youyi Technology Pte. Ltd. Full time

Job Description

.Round the clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

.Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

.Create / update and track ticket in ticketing tool to closure observing SLA commitments

.Escalate when necessary in accordance to escalation matrix

.Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

.Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

.Liaise and work closely with customer to address service concerns and to solve technical problems.

. Work with technical team to resolve more advanced issues when necessary

.Perform Install / Move / Add / Change (IMAC) activities as tasked

.Ensure all material are properly documented and handed over during shift changes

.Perform any ad-hoc duties as assigned

.Build sustainable relationships and engage customers by taking the extra mile.

Job Requirements

.Higher NITEC in Electrical, Electronics, IT or equivalent

.Singapore Citizen or PR preferred

.Relevant experience in IT system support and hardware maintenance

.Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

.Basic knowledge in Networking and Database management will be added advantage

. Airport operations background will be added advantage

.Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

. Ability to work responsibly, independently and in a team

. Able to interact with all levels of people and work under stress

.Training will be provided

Working hours

Rotating 12 hrs shift or as assigned

. 4 days 12 hrs and 3 days rest .Followed by 3 days 12 hrs and 4 days rest


  • L1 Patching Engineer

    1 month ago


    Singapore Innovatiq Technologies Pte Ltd Full time

    L1 PATCHING ENGINEERDuration: 1 year (starts Apr)Working hours: Any 5 days a week, shift rotation Job Summary: Assist in mainly patching activities (training will be provided)Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etcDeployment, configuration & troubleshooting on end user issuesEvaluate existing...

  • L1 Patching Engineer

    1 month ago


    Singapore Innovatiq Technologies Pte Ltd Full time

    L1 PATCHING ENGINEER Duration: 1 year (starts Apr) Working hours: Any 5 days a week, shift rotation  Job Summary:  Assist in mainly patching activities (training will be provided) Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc Deployment, configuration & troubleshooting on end user issues Evaluate...

  • IT Support Engineer

    3 weeks ago


    Singapore The Supreme Hr Advisory Pte. Ltd. Full time

    L1 IT Support Engineer (12 months contract, renewable)Working Day: Mon to FriWorking Hours: 9am - 6pmOffice Location: Kaki BukitSalary: $2,600 - $2,800Job Summary:You will be stationed at Client's premise and provide support for client's IT administration and related support for users.Responsibilities:Support on-site and remote end-users to resolve...

  • IT Support Engineer

    3 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesL1 IT Support Engineer (12 months contract, renewable)Working Day: Mon to FriWorking Hours: 9am - 6pmOffice Location: Kaki BukitSalary: $2,600 - $2,800Job Summary:You will be stationed at Client’s premise and provide support for client’s IT administration and related support for users.Responsibilities: Support on-site and remote...

  • IT Engineer | L1

    7 days ago


    Singapore The Supreme Hr Advisory Pte. Ltd. Full time

    IT Engineer | L1 & L2 Support | Network Infrastructure | ClementiWorking hours: 5-day, Mon to Fri, 8:30am to 6pm Working Location: Pandan Road, Clementi Salary: $4300 - $4800Responsibilities:Hardware and software application support, network infrastructure maintenance, Administration of Office 365, Exchange, SharePoint, OneDrive and Azure-ADOmada (TP-Link)...


  • Singapore Azqore Sa Singapore Branch Full time

    About usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Credit Agricole Group (majority shareholder with 80%) with its global presence and resources made...


  • Singapore AZQORE SA SINGAPORE BRANCH Full time

    Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...

  • IT Engineer | L1

    1 week ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesIT Engineer | L1 & L2 Support | Network Infrastructure | ClementiWorking hours: 5-day, Mon to Fri, 8:30am to 6pmWorking Location: Pandan Road, ClementiSalary: $4300 - $4800Responsibilities: Hardware and software application support, network infrastructure maintenance, Administration of Office 365, Exchange, SharePoint, OneDrive and...


  • Singapore Nityo Infotech Services Pte. Ltd. Full time

    Perform L1 Helpdesk Support work consisting of the following scope of workMonitor/reply email/phone, log tickets and manage L1 helpdesk.Perform L1 investigation for problem report and provide resolution.cRoute to L2 or other parties for issues that cannot be resolved by L1.Coordinate with L2 and other teams for resolution.Prepare and generate reports...


  • Singapore ITCAN Pte Limited Full time

    Looking for L0,L1,L2 & SME level | Desktop Engineer/ Service Desk Engineers/ Singaporeans /Singapore PR/ LTVP Visa hildersinterested Candidates please send your resume to [HIDDEN TEXT].1)Installing of clients for software, windows upgrades 2) Troubleshooting of software/hardware issues 3) Installing Operating systems like Windows 7 to Windows 10 4) Refresh...


  • Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesPerform L1 Helpdesk Support work consisting of the following scope of work Monitor/reply email/phone, log tickets and manage L1 helpdesk. Perform L1 investigation for problem report and provide resolution. cRoute to L2 or other parties for issues that cannot be resolved by L1. Coordinate with L2 and other teams for resolution. ...

  • Project Officer,

    1 month ago


    Singapore GVT Government Technology Agency Full time

    [What the role is]About EDBThe Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore's position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses,...

  • Network Engineer L1

    3 weeks ago


    Singapore Infinite Computer Solutions Pte Ltd Full time

    JOB DESCRIPTION – Network Engineer – Routing and Switching (Level-1) Required Key Skills · Good knowledge in implementation and maintenance of Cisco Routers and Switches of all series. · Good knowledge in Cisco IOS · Average knowledge in implementation and operations support of NAC (network access control) · Average knowledge in Wireless Network /...

  • Cloud Engineer

    5 days ago


    Singapore Globotron (s) Pte. Ltd. Full time

    To support change implementation (includes system patching and upgrades, configuration changes and enhancement etc), and service request.To support incident management and handle escalation from L1 engineers.To maintain and update operational documentation, if required.To support problem management.Deploy and manage cloud-based workloads, security and...


  • Singapore Choicecycle Cctv Pte. Ltd. Full time

    Choicecycle CCTV PL looking for :1. Professional qualification with a recognised degree in Mechanical / Electrical / Electronics Engineering or equivalent.2. Technical qualification with a recognised diploma in Mechanical / Electrical / Electronics Engineering or equivalent.3. BCA Builder Certificate or NTC2 in mechanical / electrical trade can be considered...


  • Singapore Rapsys Technologies Pte. Ltd. Full time

    Role:Desktop Support EngineerJob descriptionInstall,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...

  • Client Engineer

    3 weeks ago


    Singapore Addon Systems Pte Ltd Full time

    Job Description:Install, configure, test and maintain operating systems, application software and systems management toolsCorrespondence with customers (including overseas) requestAbility to troubleshoot on-site and onlineLiaise with vendors and other IT personnel for problem-resolutionMaintaining customer infrastructure & networksKnowledge of firewall,...

  • Client Engineer

    1 month ago


    Singapore ADDON SYSTEMS PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Install, configure, test and maintain operating systems, application software and systems management tools Correspondence with customers (including overseas) request Ability to troubleshoot on-site and online Liaise with vendors and other IT personnel for problem-resolution Maintaining customer infrastructure &...

  • DevOps Engineer

    3 days ago


    Singapore Jondavidson Pte. Ltd. Full time

    Proficiency in managing logging stack such as Elasticsearch Cluster Management, Logstash, Filebeat, ILM, Kibana, Watchers and DashboardsExpertise in Prometheus and exporters, Grafana, Alertmanager, APMKnowledge in writing Promql queries and Grafana Dashboards implementationExpertise in CI/CD pipeline implementationTroubleshooting experience of java ,sprint ,...